Salesforce Administrator

Resource Informatics Group, Inc; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider in Austin, Texas is seeking a Salesforce Administrator with over 7 years of experience managing and maintaining Salesforce Orgs. The ideal candidate will have a strong background in Agile methodologies, data migrations, and troubleshooting complex system issues. Familiarity with tools like DocuSign and Azure Data Factory is preferred. This role requires hands-on support and availability for 24/7 assistance to ensure optimal performance and problem resolution.

Qualifications

• 7+ years of experience as a Salesforce Administrator.
• Experience with data migrations and systems integrations.
• Prior experience with Salesforce custom development is a plus.

Responsibilities

• Serve as a hands-on System Administrator for Salesforce Orgs.
• Implement and improve security policies and practices.
• Troubleshoot complex system problems, providing technology solutions.

Skills

Salesforce Administration

Agile methodologies

Data migrations

Troubleshooting

Software Development Lifecycle (SDLC)

Tools

Flosum

DocuSign

Azure Data Factory

MuleSoft

Job description

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.

This position serves as a hands‑on System Administrator for Salesforce Orgs. This position requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and other administrative tasks as required. This position will require hands‑on experience as an Administrator and prior Salesforce custom development experience is a plus. Familiarity with DocuSign and Azure Data Factory is also a plus. The clients Salesforce team follows Agile (Scrum), and this role should have experience with Agile methodologies. This position requires availability for 24/7 support.

Candidate Skills and Qualifications

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

• 7 Years Required Experience as a Salesforce Administrator, managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices.
• 7 Years Required Experience in Software Development Lifecycle (SDLC) process, coding standards, change control, and version management including CI/CD toolsets such as Flosum.
• 7 Years Required Experience in data migrations, data quality, systems integrations, 3rd party applications, and AppExchange products.
• 7 Years Required Experience overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions.
• 5 Years Preferred Experience in Salesforce implementation and development and in writing Apex programming, Visual Force pages, Apex triggers, Aura Components, and Lightning Web Components.
• 2 Years Preferred Experience with Salesforce integration tools like MuleSoft, Azure Data Factory, and Jitterbit.
• 2 Years Preferred Agile Software Development Methodologies Experience.
• 2 Years Preferred Knowledge in implementing solutions using configurations (no-code) such as Flows, Process Builders, and Workflow Rules, etc.