Salesforce Administrator

Remote Jobs; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Convene Inc. in Tampa is seeking a Salesforce Administrator to manage day-to-day configuration, support, and optimization of Salesforce.com for customer service, sales, and marketing.

The role collaborates with stakeholders, customers, and vendors, ensuring adoption and reliability of the platform. Ideal candidates have a Bachelor’s degree and at least 3 years of Salesforce admin experience, including Lightning, Sales Cloud, Service Cloud, and Communities.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum 3+ years of Salesforce Administration experience.
• Advanced knowledge of Salesforce configuration, customization, and integration.

Responsibilities

• Create and maintain users, roles, profiles, security settings, custom objects, and fields.
• Develop and maintain reports, dashboards, workflows, and other automation.
• Monitor and analyze Salesforce usage to ensure system effectiveness.
• Provide technical support and training to end-users on Salesforce usage.

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Lightning Platform

Sales Cloud

Service Cloud

Communities

SQL

Apex

Job description

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

Salesforce Administrator

The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.

*THE PERSON IN THIS ROLE MUST BE COMFORTABLE WORKING FULL US BASED HOURS TO SUPPORT US BASED CLIENT.*

Salesforce Administrator Duties and Responsibilities

• Create and maintain users, roles, profiles, security settings, custom objects, and fields
• Develop and maintain reports, dashboards, workflows, and other automation
• Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential Develop, document, and maintain operational processes and procedures related to Salesforce
• Provide technical support and training to end-users on Salesforce usage

Salesforce Administrator Requirements and Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• Minimum 3+ years of Salesforce Administration experience
• Advanced knowledge of Salesforce configuration, customization, and integration
• Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities
• Proficient in SQL and Apex programming
• Salesforce QA experience is preferred