Salesforce Administrator

Benecard Services Inc.; Mechanicsburg (Cumberland County); On-site; USD 70,000 - 110,000; Full time

Job summary

Benecard Services Inc. is seeking a Salesforce Administrator to own and optimize our Salesforce platform. The role focuses on day-to-day management, security, configurations, and maintenance to support Sales, Marketing, Client Services, and Operations.

The ideal candidate will translate business needs into scalable, governed solutions, drive user adoption, analytics, and reporting to enable strategic decisions. Healthcare/regulatory experience is a plus.

Qualifications

• 3-5 years of Salesforce Administration experience.
• Experience in regulated industries preferred (healthcare/pharma/PBM).
• Strong Salesforce configuration, automation, data management and reporting skills.
• Ability to translate business needs into scalable Salesforce solutions.
• Excellent communication and training abilities.

Responsibilities

• Serve as the primary administrator and owner of the Salesforce platform.
• Manage user access, security settings, configurations, and maintenance.
• Build automations, workflows, reports and dashboards.
• Collaborate with stakeholders to gather requirements and deliver solutions.
• Ensure data integrity through audits and data management.
• Provide day-to-day user support and training.

Skills

Salesforce Admin

Data management

Reporting & dashboards

User security

Automation

Education

Bachelor's degree

Tools

Salesforce

Job description

Location: Bonita Springs, FL, Nashville, TN
Department: Sales & Marketing / Operations

Position Summary

We are seeking a highly motivated and business-focused Salesforce Administrator to serve as the primary owner and administrator of our Salesforce platform. This role will be responsible for the day-to-day management, optimization, and continued evolution of Salesforce to support Sales, Marketing, Client Services, Operations, and other cross-functional teams.

The ideal candidate combines strong technical Salesforce expertise with a consultative mindset, enabling them to translate business needs into scalable solutions. They approach the platform with a Salesforce architect mindset, thinking beyond immediate requirements to design scalable, sustainable, and well-governed solutions that align with the organization's long-term business and technology objectives.

This individual will drive user adoption, improve operational efficiency through automation, maintain data integrity, and deliver meaningful reporting and analytics that support strategic decision-making.

This is an excellent opportunity for someone who enjoys building processes, solving complex business challenges, and making a direct impact on organizational growth through technology.

Key Responsibilities

• Serve as the primary administrator and owner of the Salesforce platform.
• Manage user access, security settings, system configurations, and platform maintenance.
• Evaluate business requirements through an architectural lens, ensuring Salesforce solutions are scalable, maintainable, secure, and aligned with enterprise best practices and future growth objectives.
• Build and maintain Salesforce automations, workflows, reports, and dashboards.
• Partner with business stakeholders to gather requirements and develop scalable Salesforce solutions.
• Ensure data integrity through audits, data management, and quality control processes.
• Troubleshoot system issues and provide day-to-day user support and training.
• Support system enhancements, integrations, testing, and deployment activities.
• Identify opportunities to improve business processes and drive Salesforce adoption across the organization.
• Stay current on Salesforce releases, best practices, and new functionality.
• Perform other duties as assigned.

What You'll Bring

• 3-5 years of Salesforce Administration experience, with a proven track record of successfully building, enhancing, and supporting Salesforce environments.
• Experience within healthcare, pharmaceutical, PBM, or other highly regulated industries preferred.
• Strong understanding of Salesforce configuration, automation, data management, reporting, and user security.
• Demonstrated ability to translate business requirements into scalable Salesforce solutions that improve efficiency and user experience. Possesses a Salesforce architect mindset with the ability to consider platform design, data architecture, integrations, governance, technical debt, and long-term scalability, regardless of formal architect certification.
• Ability to balance tactical business needs with strategic platform design, serving as both a trusted administrator and a forward-thinking Salesforce solution architect.
• Experience partnering with cross-functional teams and managing multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and troubleshooting skills with a focus on continuous improvement.
• Ability to work independently, take ownership of initiatives, and drive projects from concept through implementation.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.