Salesforce Administrator

Growthline Partners, LLC; United States; Remote; USD 90,000 - 120,000; Part time

Job summary

Growthline Partners, LLC is hiring a Salesforce Administrator for a remote contract role. You will manage day-to-day configuration, security, and maintenance, collaborating with stakeholders to promote adoption of Salesforce across sales, service, and marketing teams.

Responsibilities include building users, roles, reports, dashboards, and automation; monitoring usage; documenting processes; and providing end-user training to maximize system value.

Qualifications

• 3+ years of Salesforce Administration experience.
• Advanced knowledge of Salesforce configuration, customization, and integration.
• Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities.
• Proficient in SQL and Apex programming.
• Bachelor’s degree in computer science or related field preferred.
• Experience with consulting or software development company preferred.

Responsibilities

• Create and maintain users, roles, profiles, security settings, custom objects, and fields.
• Develop and maintain reports, dashboards, workflows, and other automation.
• Monitor and analyze Salesforce usage to ensure optimal utilization.
• Develop, document, and maintain operational processes and procedures related to Salesforce.
• Provide technical support and training to end-users on Salesforce usage.

Skills

Salesforce Administration

Lightning Platform

Sales Cloud

Service Cloud

Communities

SQL

Apex

Microsoft 365

Visio

Git

Education

Bachelor's degree in Computer Science or related field

Salesforce Certified Administrator

Salesforce Advanced Administrator Certification

Tools

Salesforce

Apex

Lightning Platform

Sales Cloud

Service Cloud

Communities

SQL

Microsoft 365

Visio

Git

Job description

This is a remote position.

Company Profile

At Growthline Partners, we excel at engineering and implementing integrated AI enabled cost-effective CRM platforms and solutions for distributors, manufacturers, and project-centric companies. Byleveragingleading-end software from companies such as Zoho, Salesforce, Microsoft, and Signals, our certified consultants engineer and implement CRM platforms that area single sourceof truthwhich:

• Support Sales, Marketing and Customer Service on one integrated platform
• Integrate with your company’s existing ERP/MRP legacy software
• SupportRevOpscapabilities and advantages
• Provides for an excellent customer experience

Position Overview

This position is a percontract,remote contract position.This position would be best suited for an independent contractor who is looking to supplement their current “book-of-business.”

Purpose

The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.

Major Tasks, Responsibilities & Key Accountabilities

• Create andmaintainusers, roles, profiles, security settings, custom objects, and fields
• Develop andmaintainreports, dashboards, workflows, and other automation
• Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
• Develop, document, andmaintainoperational processes and procedures related to Salesforce
• Provide technical support and training to end-users on Salesforce usage

Requirements

3+ years of Salesforce Administration experience

• Advanced knowledge of Salesforce configuration, customization, and integration
• Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities
• Proficient in SQL and Apex programming

Preferred Qualifications

• Proven work experience as a Salesforce Administrator or similar role
• Salesforce certified administrator or Salesforce advanced administrator certification
• Extensive experience in the administration and maintenance of Salesforce systems
• Experience in performing Salesforce upgrades and ensuring successful integration
• Exceptional ability to create andmaintainSalesforce databases
• In-depth knowledge of Salesforce products and their functionalities
• A bachelor’s degree in computer science or related field is preferred
• Experience working for a consulting or software development company

Knowledge, Skills, Abilities & Competencies

• Proficient in Microsoft 365 and additional tools such as Visio or Git software
• Must be customer service oriented, flexible, and have a high energy level
• Must have excellent follow-through skills
• Desire and proven ability to learn and grow