Salesforce Administrator

TruSummit Solutions; Pittsburgh (Allegheny County); On-site; USD 65,000 - 85,000; Full time

Job summary

TruSummit Solutions is seeking a Salesforce Administrator to support a mission-driven nonprofit in the Pittsburgh area. You will own daily admin tasks, configure Salesforce, and partner with leaders to drive process improvements across grants, donations, campaigns, and reporting.

The role emphasizes data quality, security, and governance, with opportunities to automate and expand Salesforce adoption across programs. Join a growing team focused on meaningful impact.

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Strong understanding of Salesforce configuration and platform capabilities.
• Experience building and managing Salesforce Flow automation.
• Strong reporting, data management, and security knowledge.
• Ability to translate business needs into practical Salesforce solutions.

Responsibilities

• Own the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform.
• Partner with organizational leaders and end users to understand business processes and improvement opportunities.
• Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.
• Build and maintain reports and dashboards for programs, fundraising, grants, campaigns, and performance.
• Identify opportunities to automate manual processes and improve efficiency using Salesforce.
• Support and enhance Salesforce functionality related to grants, donations, campaigns, and reporting.
• Help expand Salesforce adoption across additional programs and departments.
• Maintain data quality, integrity, security, and governance practices.
• Manage users, roles, profiles, permission sets, and access.
• Troubleshoot issues and provide ongoing user support.
• Develop documentation and training materials to increase adoption.
• Evaluate new Salesforce functionality and integrations for future enhancements.
• Collaborate with stakeholders and technology partners on roadmap initiatives.

Skills

Salesforce administration

Flow automation

Reports & dashboards

Data security & governance

Stakeholder communication

Job description

About The Opportunity

TruSummit Solutions is partnering with a mission-driven nonprofit organization in the Pittsburgh area to hire a Salesforce Administrator who is excited to use technology to make a meaningful impact. This organization is entering an exciting period of growth and transformation. Salesforce already supports several critical areas of the organization, including grants, donations, fundraising campaigns, and monthly reporting, but there is a significant opportunity to expand how the platform is used across the organization.

Location

Pittsburgh, PA, Onsite

Employment Type

Full-time, Permanent

What You'll Do

• Own the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform
• Partner with organizational leaders and end users to understand business processes, challenges, and opportunities for improvement
• Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality
• Build and maintain reports and dashboards that provide meaningful visibility into programs, fundraising, grants, campaigns, and organizational performance
• Identify opportunities to automate manual processes and improve operational efficiency using Salesforce
• Support and enhance existing Salesforce functionality related to grants, donations, campaigns, and organizational reporting
• Help expand Salesforce adoption across additional programs and departments
• Maintain strong data quality, integrity, security, and governance practices
• Manage users, roles, profiles, permission sets, and access
• Troubleshoot system issues and provide ongoing support to Salesforce users
• Develop documentation, training materials, and best practices to increase user adoption and confidence
• Evaluate new Salesforce functionality, applications, and integrations that could improve organizational operations
• Collaborate with internal stakeholders and external technology partners on Salesforce enhancements and future initiatives
• Help establish a long-term Salesforce roadmap that supports the organization's continued growth

What We're Looking For

• 3+ years of hands-on Salesforce administration experience
• Strong understanding of Salesforce configuration and platform capabilities
• Experience building and managing Salesforce Flow automation
• Strong experience with reports, dashboards, data management, and security
• Ability to translate business needs into practical Salesforce solutions
• Experience gathering requirements and working directly with non-technical stakeholders
• Strong troubleshooting and analytical skills
• Ability to independently manage priorities and take ownership of the Salesforce environment
• Strong communication skills and a collaborative, service-oriented mindset
• Comfortable working in an environment where Salesforce is continuing to evolve and mature

Preferred Qualifications

• Salesforce Administrator certification
• Experience working with nonprofit organizations or mission-driven environments
• Experience with Salesforce Nonprofit Cloud, Nonprofit Success Pack (NPSP), fundraising, donor management, grants management, or similar functionality
• Experience integrating Salesforce with third-party applications or organizational systems
• Experience improving processes and reducing manual work through automation
• Familiarity with data migration, data cleanup, and Salesforce governance best practices

Who Will Thrive In This Role

You may be a great fit if you're someone who doesn't just wait for Salesforce requests to come in - you enjoy asking "How can we make this better?"

You'll have the opportunity to learn how different areas of the organization operate, recommend improvements, and build solutions that make employees' jobs easier while giving leadership better access to meaningful data.

Most importantly, we're looking for someone who is excited about using their Salesforce expertise in an organization where the technology directly supports a larger community-focused mission.

Why This Opportunity

This is an opportunity to become a key technology partner within a growing organization and have a significant voice in how Salesforce evolves.

You'll join an organization that is investing in its future, expanding its operations, and looking for someone who can help transform Salesforce from an important business system into a platform that supports the organization more broadly. For the right Salesforce professional, this role offers a unique combination of technical ownership, autonomy, organizational visibility, growth opportunity, and meaningful work.

TruSummit Solutions is proud to partner with organizations that value innovation, collaboration, inclusion, and the power of technology to create meaningful impact.

TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.