Salesforce Administrator

Trusummit-Solutions,-LLC; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Job summary

TruSummit Solutions is seeking a Salesforce Administrator to own and optimize the platform for a mission-driven nonprofit in the Pittsburgh area. The role focuses on automation, data integrity, and scalable processes beyond maintenance, collaborating with leaders to expand Salesforce across programs.

You will configure objects, reports, flows, user access, and governance while building dashboards for grants, donations, campaigns, and reporting.

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Strong understanding of Salesforce configuration and platform capabilities.
• Experience building and managing Salesforce Flow automation.
• Strong experience with reports, dashboards, data management, and security.
• Ability to translate business needs into practical Salesforce solutions.
• Experience gathering requirements and working directly with non-technical stakeholders.
• Strong troubleshooting and analytical skills.
• Ability to independently manage priorities and take ownership of the Salesforce environment.
• Strong communication skills and a collaborative, service-oriented mindset.
• Comfortable working in an environment where Salesforce is continuing to evolve and mature.

Responsibilities

• Own the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform.
• Partner with organizational leaders and end users to understand business processes, challenges, and opportunities for improvement.
• Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.
• Build and maintain reports and dashboards that provide meaningful visibility into programs, fundraising, grants, campaigns, and organizational performance.
• Identify opportunities to automate manual processes and improve operational efficiency using Salesforce.
• Support and enhance existing Salesforce functionality related to grants, donations, campaigns, and organizational reporting.
• Help expand Salesforce adoption across additional programs and departments.
• Maintain strong data quality, integrity, security, and governance practices.
• Manage users, roles, profiles, permission sets, and access.
• Troubleshoot system issues and provide ongoing support to Salesforce users.
• Develop documentation, training materials, and best practices to increase user adoption and confidence.
• Evaluate new Salesforce functionality, applications, and integrations that could improve organizational operations.
• Collaborate with internal stakeholders and external technology partners on Salesforce enhancements and future initiatives.
• Help establish a long-term Salesforce roadmap that supports the organization's continued growth.

Skills

Salesforce administration

Flow automation

Reports & dashboards

Data security

User management

Requirements gathering

Troubleshooting

Stakeholder communication

Ownership & initiative

Education

Salesforce Administrator certification

Tools

Nonprofit Cloud

NPSP

Job description

Salesforce Administrator

Location: Pittsburgh, PA,Onsite
Employment Type: Full-Time, Permanent

About the Opportunity

TruSummit Solutions is partnering with a mission-driven nonprofit organization in the Pittsburgh area to hire a Salesforce Administrator who is excited to use technology to make a meaningful impact. This organization is entering an exciting period of growth and transformation. Salesforce already supports several critical areas of the organization, including grants, donations, fundraising campaigns, and monthly reporting, but there is a significant opportunity to expand how the platform is used across the organization.

This is not simply a system-maintenance role. We are looking for someone who can take ownership of the Salesforce environment, understand how teams work today, identify opportunities to eliminate manual processes, and help build a more connected and scalable technology ecosystem. The ideal candidate combines strong hands‑on Salesforce administration skills with curiosity, problem-solving ability, and a genuine connection to mission‑driven work.

What You'll Do

• Own the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform.

• Partner with organizational leaders and end users to understand business processes, challenges, and opportunities for improvement.

• Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.

• Build and maintain reports and dashboards that provide meaningful visibility into programs, fundraising, grants, campaigns, and organizational performance.

• Identify opportunities to automate manual processes and improve operational efficiency using Salesforce.

• Support and enhance existing Salesforce functionality related to grants, donations, campaigns, and organizational reporting.

• Help expand Salesforce adoption across additional programs and departments.

• Maintain strong data quality, integrity, security, and governance practices.

• Manage users, roles, profiles, permission sets, and access.

• Troubleshoot system issues and provide ongoing support to Salesforce users.

• Develop documentation, training materials, and best practices to increase user adoption and confidence.

• Evaluate new Salesforce functionality, applications, and integrations that could improve organizational operations.

• Collaborate with internal stakeholders and external technology partners on Salesforce enhancements and future initiatives.

• Help establish a long-term Salesforce roadmap that supports the organization's continued growth.

What We're Looking For

• 3+ years of hands‑on Salesforce administration experience.

• Strong understanding of Salesforce configuration and platform capabilities.

• Experience building and managing Salesforce Flow automation.

• Strong experience with reports, dashboards, data management, and security.

• Ability to translate business needs into practical Salesforce solutions.

• Experience gathering requirements and working directly with non‑technical stakeholders.

• Strong troubleshooting and analytical skills.

• Ability to independently manage priorities and take ownership of the Salesforce environment.

• Strong communication skills and a collaborative, service‑oriented mindset.

• Comfortable working in an environment where Salesforce is continuing to evolve and mature.

Preferred Qualifications

• Salesforce Administrator certification.

• Experience working with nonprofit organizations or mission‑driven environments.

• Experience with Salesforce Nonprofit Cloud, Nonprofit Success Pack (NPSP), fundraising, donor management, grants management, or similar functionality.

• Experience integrating Salesforce with third‑party applications or organizational systems.

• Experience improving processes and reducing manual work through automation.

• Familiarity with data migration, data cleanup, and Salesforce governance best practices.

Who Will Thrive in This Role

You may be a great fit if you're someone who doesn't just wait for Salesforce requests to come in — you enjoy asking "How can we make this better?"

You'll have the opportunity to learn how different areas of the organization operate, recommend improvements, and build solutions that make employees' jobs easier while giving leadership better access to meaningful data.

Most importantly, we're looking for someone who is excited about using their Salesforce expertise in an organization where the technology directly supports a larger community‑focused mission.

Why This Opportunity

This is an opportunity to become a key technology partner within a growing organization and have a significant voice in how Salesforce evolves.

You'll join an organization that is investing in its future, expanding its operations, and looking for someone who can help transform Salesforce from an important business system into a platform that supports the organization more broadly. For the right Salesforce professional, this role offers a unique combination of technical ownership, autonomy, organizational visibility, growth opportunity, and meaningful work.
TruSummit Solutions is proud to partner with organizations that value innovation, collaboration, inclusion, and the power of technology to create meaningful impact.

TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.