Impact-Driven Salesforce Administrator for Nonprofits

Trusummit-Solutions,-LLC; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Job summary

TruSummit Solutions is seeking a Salesforce Administrator to own and optimize the platform for a mission-driven nonprofit in the Pittsburgh area. The role focuses on automation, data integrity, and scalable processes beyond maintenance, collaborating with leaders to expand Salesforce across programs.

You will configure objects, reports, flows, user access, and governance while building dashboards for grants, donations, campaigns, and reporting.

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Strong understanding of Salesforce configuration and platform capabilities.
• Experience building and managing Salesforce Flow automation.
• Strong experience with reports, dashboards, data management, and security.
• Ability to translate business needs into practical Salesforce solutions.
• Experience gathering requirements and working directly with non-technical stakeholders.
• Strong troubleshooting and analytical skills.
• Ability to independently manage priorities and take ownership of the Salesforce environment.
• Strong communication skills and a collaborative, service-oriented mindset.
• Comfortable working in an environment where Salesforce is continuing to evolve and mature.

Responsibilities

• Own the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform.
• Partner with organizational leaders and end users to understand business processes, challenges, and opportunities for improvement.
• Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.
• Build and maintain reports and dashboards that provide meaningful visibility into programs, fundraising, grants, campaigns, and organizational performance.
• Identify opportunities to automate manual processes and improve operational efficiency using Salesforce.
• Support and enhance existing Salesforce functionality related to grants, donations, campaigns, and organizational reporting.
• Help expand Salesforce adoption across additional programs and departments.
• Maintain strong data quality, integrity, security, and governance practices.
• Manage users, roles, profiles, permission sets, and access.
• Troubleshoot system issues and provide ongoing support to Salesforce users.
• Develop documentation, training materials, and best practices to increase user adoption and confidence.
• Evaluate new Salesforce functionality, applications, and integrations that could improve organizational operations.
• Collaborate with internal stakeholders and external technology partners on Salesforce enhancements and future initiatives.
• Help establish a long-term Salesforce roadmap that supports the organization's continued growth.

Skills

Salesforce administration

Flow automation

Reports & dashboards

Data security

User management

Requirements gathering

Troubleshooting

Stakeholder communication

Ownership & initiative

Education

Salesforce Administrator certification

Tools

Nonprofit Cloud

NPSP

Job description

TruSummit Solutions is seeking a Salesforce Administrator to own and optimize the platform for a mission-driven nonprofit in the Pittsburgh area. The role focuses on automation, data integrity, and scalable processes beyond maintenance, collaborating with leaders to expand Salesforce across programs.

You will configure objects, reports, flows, user access, and governance while building dashboards for grants, donations, campaigns, and reporting.