Salesforce Administrator

Careers In Nonprofits; Chicago (IL); Ibrido; USD 60.000 - 75.000; Tempo pieno

Descrizione del lavoro

Careers In Nonprofits is seeking a Salesforce Administrator to support a mission-driven nonprofit in Chicago. The role focuses on day-to-day Salesforce administration, user support, and implementing practical solutions to advance the organization’s Salesforce roadmap.

The ideal candidate has 2-3 years of Salesforce Administration experience, hands-on configuration, and a collaborative mindset to work across programs, IT, and development in a hybrid, downtown Chicago setting.

Competenze

• 2-3 years of Salesforce Administration experience.
• Strong experience with Salesforce configuration, workflows, automation, and Flows.
• Experience with Salesforce NPSP and/or custom Salesforce applications; experience with both is a plus.

Mansioni

• Manage day-to-day Salesforce administration, configuration, troubleshooting, and user support.
• Respond to staff questions and provide training and guidance on Salesforce functionality.
• Create and maintain reports, dashboards, workflows, automations, and Salesforce Flows.
• Help develop and implement enhancements as part of the organization’s Salesforce roadmap.
• Support integrations with Pardot/Account Engagement, Conga/Composer or similar document-generation tools, and Okta/IAM provisioning workflows.
• Work with custom Salesforce applications and support both program/service operations and Development/Marketing & Communications users.
• Identify opportunities to improve processes, automation, data management, and overall system functionality.
• Collaborate with IT and internal stakeholders to understand organizational needs and translate them into technical solutions.
• Provide responsive, customer-service-oriented support to staff and, when needed, external/client-facing users.

Conoscenze

Salesforce Administration

End-user Training

Analytical Thinking

Customer Service

Strumenti

Flows

Salesforce NPSP

Pardot/Account Engagement

Conga/Composer

Okta/IAM provisioning

Descrizione del lavoro

Do you have 2-3 years of Salesforce Administration experience and enjoy finding practical technology solutions to support mission-driven organizations?

We are currently seeking a Salesforce Administrator for a nonprofit organization in Chicago. This is a temp-to-hire opportunity for a Salesforce professional who can provide hands‑on administration and user support while helping advance the organization’s Salesforce roadmap.

• Location: Downtown Chicago — Hybrid
• Schedule: Full-time, 40 hours/week
• Work Arrangement: 2 days/week in the Chicago office, with an additional 90-minute in-person team meeting every other Friday
• Type: Temporary with potential for permanent hire
• Pay Rate : $35/hr- $38/hr DOE
• Salary: $60,000-75,000 annually, depending on experience

Position Overview

The Salesforce Administrator will support the day-to-day operation, configuration, troubleshooting, and enhancement of the organization’s Salesforce environment. This role will work closely with staff across programs, development, and IT to understand business needs and develop effective Salesforce solutions.

The ideal candidate is technically strong, curious, adaptable, and comfortable working in a nonprofit environment where Salesforce is used in creative and non-traditional ways.

Key Responsibilities

• Manage day-to-day Salesforce administration, configuration, troubleshooting, and user support.
• Respond to staff questions and provide training and guidance on Salesforce functionality.
• Create and maintain reports, dashboards, workflows, automations, and Salesforce Flows.
• Help develop and implement enhancements as part of the organization’s Salesforce roadmap.
• Support integrations with Pardot/Account Engagement, Conga/Composer or similar document-generation tools, and Okta/IAM provisioning workflows.
• Work with custom Salesforce applications and support both program/service operations and Development/Marketing & Communications users.
• Identify opportunities to improve processes, automation, data management, and overall system functionality.
• Collaborate with IT and internal stakeholders to understand organizational needs and translate them into technical solutions.
• Provide responsive, customer-service-oriented support to staff and, when needed, external/client-facing users.

Our Ideal Candidate

• 2-3 years of Salesforce Administration experience.
• Strong experience with Salesforce configuration, workflows, automation, and Flows.
• Experience with Salesforce NPSP and/or custom Salesforce applications; experience with both is a plus.
• Familiarity with Pardot/Account Engagement, Conga/Composer, Okta, or similar integrations preferred.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience supporting and training end users.
• Comfortable learning complex systems and understanding how technology can support programmatic needs.
• Nonprofit experience strongly preferred.
• Excellent communication and customer service skills.
• Able to work independently while collaborating closely with IT and internal teams.

Personality Fit

We are looking for someone who is intellectually curious, adaptable, and a fast learner. The successful candidate will be comfortable working in a Salesforce environment that is highly customized and may not function like a traditional CRM.

This person should enjoy learning how different programs operate, asking questions, identifying opportunities for improvement, and translating organizational needs into practical technical solutions.

We’d love to hear from you.

Deadline to apply is 10/10/2026.

For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.