Sales Team Leader — Drive Growth & Customer Excellence

Nordstrom, Inc.; San Mateo (CA); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in California who will lead a team to achieve sales goals and deliver exceptional customer experiences on the sales floor. You will recruit, train, and motivate staff while partnering with the Department Manager to execute business plans.

The role emphasizes coaching, merchandising standards, and active selling on the floor, with a focus on building lasting customer relationships and managing inventory to minimize shrinkage.

Qualifications

• Ambition to grow as a leader.
• Track record of strong productivity and results.
• Experience in commission-based environment.
• Ability to set and achieve sales goals.
• Developing and maintaining productive relationships with store leaders.
• Strong organizational and follow-through skills.
• High school diploma or equivalent preferred.

Responsibilities

• Recruit, hire, train, develop and motivate your team.
• Assist the department manager in achieving department goals with a business plan.
• Ensure salespeople deliver outstanding customer service through coaching and example.
• Work with the department manager to meet merchandising and presentation standards.
• Build relationships and drive customer loyalty by actively selling on the floor.
• Assist with inventory control and shrinkage reduction.

Skills

Leadership

Sales target achievement

Customer service leadership

Team motivation

Education

High school diploma or equivalent

Job description

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in California who will lead a team to achieve sales goals and deliver exceptional customer experiences on the sales floor. You will recruit, train, and motivate staff while partnering with the Department Manager to execute business plans.

The role emphasizes coaching, merchandising standards, and active selling on the floor, with a focus on building lasting customer relationships and managing inventory to minimize shrinkage.