Retail Sales Team Lead — Drive Growth & Customer Experience

Nordstrom, Inc.; Maple Grove (MN); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Merchandise Discount

PTO accruals

Job summary

Nordstrom, Inc. seeks an Assistant Sales Department Manager who excels at directive selling, leads by example on the floor, and drives sales while delivering an exceptional customer experience.

You will recruit, train and motivate your team, support the department manager in achieving volume and productivity, ensure outstanding service, maintain merchandising standards, and build lasting customer relationships through active selling and strong inventory control.

Qualifications

• Track record of successful results and achieving sales goals.
• Ability to recruit, train and motivate a team.
• Strong customer service orientation and leadership skills.
• Experience collaborating with store leadership and merchandisers.

Responsibilities

• Recruit, hire, train, develop and motivate your team.
• Assist the department manager in achieving department goals with a business plan.
• Ensure salespeople deliver outstanding customer service through coaching and example.
• Work with the department manager on merchandising and presentation standards.
• Build relationships and sell on the floor to create a loyal customer following.
• Assist in inventory management and shrinkage control.

Skills

Directive selling

Team leadership

Customer service

Coaching

Education

High school diploma

Job description

Nordstrom, Inc. seeks an Assistant Sales Department Manager who excels at directive selling, leads by example on the floor, and drives sales while delivering an exceptional customer experience.

You will recruit, train and motivate your team, support the department manager in achieving volume and productivity, ensure outstanding service, maintain merchandising standards, and build lasting customer relationships through active selling and strong inventory control.