Sales Team Leader & Coach — Drive Guest Experience

American Eagle Outfitters, Inc.; San Antonio (TX); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

40% employee discount

Development opportunities

Store contests with prizes

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Selling Team Leader to partner with the Store Team Leader in developing and executing the store's business strategy.

You will lead a high-performing sales team delivering an unforgettable guest experience. You'll coach and train associates, drive sales, uphold brand standards, and manage daily operations to achieve store KPIs while representing our company values every day.

Qualifications

• Retail management experience required.
• Ability to train and develop team members.
• Strong guest-experience focus.

Responsibilities

• Drive sales as a Leader on Duty by maximizing fitting room and salesfloor productivity and analyzing trends to inform decisions.
• Motivate and inspire your team, uphold customer service standards, and act as a role-model leader.
• Recruit and hire strong talent and invest in training to maintain staffing to meet business needs.
• Provide ongoing feedback through coaching, conduct development plans and performance reviews; drive associate engagement.
• Execute and innovate daily operations, maintain visual standards across store zones, and keep fitting rooms guest-ready.
• Maintain store safety and Asset Protection standards and adhere to company policies.

Skills

Leadership

Coaching

Sales leadership

Job description

American Eagle Outfitters, Inc. is seeking a full-time Selling Team Leader to partner with the Store Team Leader in developing and executing the store's business strategy.

You will lead a high-performing sales team delivering an unforgettable guest experience. You'll coach and train associates, drive sales, uphold brand standards, and manage daily operations to achieve store KPIs while representing our company values every day.