Retail Sales Team Leader & Coach

AEO; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Store contests and exclusive prizes

Job summary

American Eagle Outfitters, a leading retailer, seeks a full-time Associate Selling Team Leader to guide store operations and drive sales while coaching a high-performing team. You will lead by example, ensuring excellent guest service and adherence to brand standards across the salesfloor and fitting room.

You will recruit and develop staff, provide real-time coaching, and implement strategies to hit KPIs. A strong focus on teamwork, asset protection, and store safety will be essential to

Qualifications

• Experience leading teams in retail management.
• Knowledge of employment law and compliance.
• Strong coaching and feedback skills to drive performance.

Responsibilities

• Drive sales as a Leader on Duty, maximize fitting room and salesfloor productivity.
• Inspire and develop your team to deliver exceptional guest experiences.
• Recruit, train, and coach associates to meet and exceed standards.
• Provide ongoing feedback, set development plans, and conduct performance reviews.
• Maintain store standards and operational excellence across zones.

Skills

Retail leadership

Team development

Sales strategy

Customer service

Merchandising

Job description

American Eagle Outfitters, a leading retailer, seeks a full-time Associate Selling Team Leader to guide store operations and drive sales while coaching a high-performing team. You will lead by example, ensuring excellent guest service and adherence to brand standards across the salesfloor and fitting room.

You will recruit and develop staff, provide real-time coaching, and implement strategies to hit KPIs. A strong focus on teamwork, asset protection, and store safety will be essential to