Sales Team Lead: Growth & Strategy

Alice and Olivia; Naples (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Alice and Olivia is seeking a Sales Supervisor in Naples, Florida. This role focuses on delivering exceptional customer experiences while fostering client relationships. The Sales Supervisor leads by example, participates in sales strategies, and collaborates with the management team to uphold high store standards. Key responsibilities include ensuring customer satisfaction, maintaining store visuals, and supporting diversity initiatives. Candidates should possess strong leadership skills and a willingness to learn, with a flexible work schedule expected.

Qualifications

• Previous management experience preferred but not required.
• Previous sales experience preferred but not required.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed.
• Continuous standing and walking; ability to move around all store areas and be accessible to customers.
• Ability to occasionally climb ladders as needed.
• Ability to work daily with telephone, POS and computer equipment.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
• Establish a returning client business by developing and maintaining long lasting relationships.
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging.
• Utilize company selling culture and training tools to meet and exceed KPI expectations.
• Maintain organization, upkeep, and cleanliness of both the front and back of house.
• Ensure that the sales floor is maintained and beautifully reflects the brand.
• Actively support Diversity, Equity, and Inclusion initiatives.

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

Alice and Olivia is seeking a Sales Supervisor in Naples, Florida. This role focuses on delivering exceptional customer experiences while fostering client relationships. The Sales Supervisor leads by example, participates in sales strategies, and collaborates with the management team to uphold high store standards. Key responsibilities include ensuring customer satisfaction, maintaining store visuals, and supporting diversity initiatives. Candidates should possess strong leadership skills and a willingness to learn, with a flexible work schedule expected.