Sales Team Lead: Elevate In-Store Customer Experience

Crocs; Homestead (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Incentive program

Job summary

Crocs is seeking a Team Leader (Part Time) to drive exceptional customer experiences and support store operations in Homestead, FL. You will lead by example on the sales floor, assist in all store departments, and help the team meet and exceed sales goals while upholding Crocs’ brand values.

The role requires 2–3 years of retail experience, a flexible schedule including evenings and weekends, and a passion for delivering top-notch service in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Retail experience

Store leadership experience

Flexible schedule

Customer service oriented

Job description

Crocs is seeking a Team Leader (Part Time) to drive exceptional customer experiences and support store operations in Homestead, FL. You will lead by example on the sales floor, assist in all store departments, and help the team meet and exceed sales goals while upholding Crocs’ brand values.

The role requires 2–3 years of retail experience, a flexible schedule including evenings and weekends, and a passion for delivering top-notch service in a fast-paced environment.