In-Store Sales Team Lead — Customer Experience Driver

Crocs; Gretna (NE); In loco; USD 23.000 - 29.000; Tempo pieno

Descrizione del lavoro

Crocs is hiring a Team Leader to drive in-store experiences and lead a small, dynamic team. You’ll guide customer interactions, oversee daily operations, and help execute promotions while upholding Crocs policies.

The role requires 18+ years old, 2–3 years retail leadership experience, and willingness to work nights, weekends, and holidays. It offers growth in a fast-paced retail environment with a focus on customer satisfaction.

Competenze

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast-paced retail environment

Mansioni

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Conoscenze

Retail experience

Team leadership

Customer service

Flexibility

Descrizione del lavoro

Crocs is hiring a Team Leader to drive in-store experiences and lead a small, dynamic team. You’ll guide customer interactions, oversee daily operations, and help execute promotions while upholding Crocs policies.

The role requires 18+ years old, 2–3 years retail leadership experience, and willingness to work nights, weekends, and holidays. It offers growth in a fast-paced retail environment with a focus on customer satisfaction.