Sales Team Lead: Elevate Customer Experience & Merchandising

Fleet Farm; Stevens Point (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Fleet Farm in Stevens Point, WI is seeking a Sales Team Lead to elevate customer service through leadership, training, and effective merchandising. You will mentor team members, manage daily merchandising tasks, and ensure accurate planograms and price changes while delivering a great in-aisle experience.

The role requires the ability to motivate a diverse team, coordinate with resets crews, and adapt to a fast-paced retail environment.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Ability to train and develop team members.
• Flexibility to work days, nights, weekends, and holidays.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritise, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and zone recovery.
• Execute price changes and tabloid set processes.
• Coordinate with Resets and Project Coordinator for floor merchandising resets and off shelf changes.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm loyalty program and other initiatives.

Skills

Leadership

Training

Customer service

Team motivation

Multi-tasking

Problem solving

Education

High School Diploma or GED

Job description

Fleet Farm in Stevens Point, WI is seeking a Sales Team Lead to elevate customer service through leadership, training, and effective merchandising. You will mentor team members, manage daily merchandising tasks, and ensure accurate planograms and price changes while delivering a great in-aisle experience.

The role requires the ability to motivate a diverse team, coordinate with resets crews, and adapt to a fast-paced retail environment.