Retail Team Lead: Customer Experience & Merchandising

Ultipro; Waupaca (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Fleet Farm in Waupaca, WI seeks a Sales Team Lead to elevate customer experience through dedicated team leadership, strong product knowledge, and effective merchandising. You will train Team Members, manage daily floor tasks, and ensure optimal product presentation.

Ideal candidates have retail or leadership experience, a flexible schedule, and a commitment to superior service. Fleet Farm emphasizes equality and reasonable accommodations in the application process.

Qualifications

• Experience leading, coaching, and building relationships in a fast-paced retail environment.
• Ability to train and develop Team Members within a zone.
• Strong merchandising and floor recovery skills.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Prioritize and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper product facing and zone recovery.
• Execute price changes and tabloid set processes consistently.
• Coordinate with colleagues for floor merchandising resets and changes.
• Read and implement planograms by deadlines.
• Promote Fleet Farm loyalty program and other initiatives.

Skills

Leadership

Customer Service

Team Training

Merchandising

Education

High School Diploma or GED

Job description

Fleet Farm in Waupaca, WI seeks a Sales Team Lead to elevate customer experience through dedicated team leadership, strong product knowledge, and effective merchandising. You will train Team Members, manage daily floor tasks, and ensure optimal product presentation.

Ideal candidates have retail or leadership experience, a flexible schedule, and a commitment to superior service. Fleet Farm emphasizes equality and reasonable accommodations in the application process.