Retail Team Lead: Customer Experience & Merchandising

Fleet-Farm; Marshfield (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Fleet Farm in Marshfield, WI is seeking a Sales Team Lead to drive excellent customer service, mentor team members, and improve processes on the sales floor.

You will train, lead, and coach staff, manage daily merchandising needs, implement planograms, and ensure accurate pricing and promotions while promoting loyalty programs and company initiatives.

Flexibility to work days, nights, weekends and holidays is required, with a preferred high school diploma or GED.

Qualifications

• Experience leading a retail team and coaching staff.
• Ability to train and develop team members.
• Excellent communication and guest service skills.
• Flexible schedule including evenings/weekends.

Responsibilities

• Lead and coach team members within assigned zone.
• Oversee daily merchandising and planograms.
• Provide in-aisle customer service and assist guests.
• Ensure pricing accuracy and promotional execution.
• Coordinate with resets and project coordination on floor changes.
• Promote loyalty programs and company initiatives.

Skills

Team leadership

Customer service

Mentoring/training

Communication

Education

High School Diploma or GED

Job description

Fleet Farm in Marshfield, WI is seeking a Sales Team Lead to drive excellent customer service, mentor team members, and improve processes on the sales floor.

You will train, lead, and coach staff, manage daily merchandising needs, implement planograms, and ensure accurate pricing and promotions while promoting loyalty programs and company initiatives.

Flexibility to work days, nights, weekends and holidays is required, with a preferred high school diploma or GED.