Sales Team Lead: Elevate Customer Experience & Growth

Crocs; Brandon (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Crocs, Inc. in Brandon, FL is hiring a Store Associate to deliver outstanding consumer experiences using our CHARM service model. You'll support multiple store departments and help maintain a welcoming, efficient shopping environment.

You should have 2–3 years of retail experience, be 18 or older, and be flexible for nights, weekends, holidays and extended hours. Join Crocs to contribute to a fast-growing team and stay informed about product collaborations and brand initiatives.

Qualifications

• Must be 18 years or older
• 2–3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast-paced retail environment

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Retail experience

Job description

Crocs, Inc. in Brandon, FL is hiring a Store Associate to deliver outstanding consumer experiences using our CHARM service model. You'll support multiple store departments and help maintain a welcoming, efficient shopping environment.

You should have 2–3 years of retail experience, be 18 or older, and be flexible for nights, weekends, holidays and extended hours. Join Crocs to contribute to a fast-growing team and stay informed about product collaborations and brand initiatives.