Sales Systems Analyst: Salesforce & Low-Code Expert (Hybrid)

Federated Hermes, Inc.; Warrendale (Allegheny County); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Federated Hermes, Inc. is seeking a Senior Business Systems Analyst to support the Sales team within the Global Technology Organization in Warrendale, PA. You will translate business objectives into requirements, develop functional specifications, and coordinate testing across multiple functions.

The role includes low-code development for Salesforce and on-call support in a hybrid in-office/remote setup. The ideal candidate has a Bachelor’s in CS/IS (Master’s preferred), 5+ years in business

Qualifications

• Bachelor’s degree in computer science, information systems or equivalent work experience.
• Master’s degree in IT/business field preferred.

Responsibilities

• Provide business analysis support for the Sales business area.
• Translate business objectives into documented requirements and functional specs.
• Perform analysis, create functional specs, and conduct functional testing for approved projects.
• Coordinate review and validation of work by project team members.
• Facilitate design, development, testing, implementation and problem resolution across functions.
• Participate in agile ceremonies and prepare project estimates for requirements, design and testing.
• Perform low-code development for the Salesforce application.
• Onboard applications to the technology portfolio on behalf of customers.
• Provide 2nd and 3rd level On-Call off hours support on a rotational basis.

Skills

CRM experience

Sales domain knowledge

SQL knowledge

Agile methodology

Low-code development

Education

Bachelor’s Degree in Computer Science or Information Systems

Master’s degree in IT/Business field preferred

Tools

Salesforce

Azure DevOps

SQL tooling

Job description

Federated Hermes, Inc. is seeking a Senior Business Systems Analyst to support the Sales team within the Global Technology Organization in Warrendale, PA. You will translate business objectives into requirements, develop functional specifications, and coordinate testing across multiple functions.

The role includes low-code development for Salesforce and on-call support in a hybrid in-office/remote setup. The ideal candidate has a Bachelor’s in CS/IS (Master’s preferred), 5+ years in business