Sales Support Staff

Cuckoo Rental America, Inc.; Cerritos (CA); On-site; USD 50,000 - 56,000; Full time

Job summary

Cuckoo Rental America, Inc. is looking for a dedicated Sales Support staff in Cerritos, California. The ideal candidate will manage customer orders, assist sales reps, and maintain accurate sales records. A Bachelor's degree and 1-3 years of relevant experience are preferred. Proficiency in Microsoft Office and strong communication skills are essential. The role involves multitasking in a fast-paced environment and may require bilingual skills in Korean and English. Competitive salary offered between $50K and $56K annually.

Qualifications

• 1 to 3 years of experience in sales support or sales administration.
• Proficiency in Microsoft Office Suite, especially Excel and Word.
• Ability to multitask and prioritize daily workloads.

Responsibilities

• Process customer purchase orders, invoices, and sales contracts accurately.
• Act as the first point of contact for routine client inquiries.
• Support sales representatives by preparing price quotes and proposals.

Skills

Organizational skills

Communication skills

Detail-oriented

Multitasking

Bilingual in Korean and English

Education

Bachelor's degree in business administration, Communications, or a related field

Tools

Microsoft Office Suite

Job description

About the role

We are seeking a highly organized, proactive and detail‑oriented Sales Support staff to join our growing team. In this role, you will be the backbone of our sales department, ensuring that our sales operations run smoothly and our customers receive top‑tier service. You will act as a vital bridge between our clients, sales representatives, and internal departments. The ideal candidate thrives in a fast‑paced environment, possesses excellent communication skills, and has a sharp eye for detail.

Responsibilities

• Receive, review, and process customer purchase orders, invoices, and sales contracts accurately and in a timely manner
• Act as the first point of contact for routine client inquiries regarding order status, shipping timelines, inventory availability, and billing questions
• Support sales representatives by preparing price quotes, proposals, presentations, and sales reports
• Maintain and update customer records, sales activities, pipeline data within the company system to ensure data accuracy
• Collaborate seamlessly with other departments
• Proactively identify roadblocks in the sales fulfillment process and work to resolve customer complaints professionally and efficiently

Qualifications

• Bachelor's degree in business administration, Communications, or a related field is preferred
• 1 to 3 years of experience in sales support or sales administration
• Proficiency in Microsoft Office Suite (especially Excel and Word)
• Exceptional organizational skills with a strong focus on accuracy and quality control in fast‑paced environments
• Excellent verbal and written communication skills, with a polite and professional phone and email demeanor
• Ability to multitask, prioritize daily workloads, and adapt quickly to shifting priorities or urgent sales requests
• Bilingual in Korean and English preferred

Salary range: $50K – 56K

Cuckoo Rental America is an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.