Sales Support Specialist — Tech Solutions & Guest Care (Flexible Hours)

Hunter Super Techs - TurnPoint; Mesa (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Job summary

Victra, Verizon's largest premium retailer in the United States, is hiring Sales Support Representatives to deliver world-class service to every guest. You will support the sales process, share product knowledge, and connect guests with the right technology while representing our face of Victra.

This role offers paid training, flexible hours ranging from 8 to 25 per week, and opportunities for advancement in a supportive team environment.

Qualifications

• One or more years of customer service, preferably in a retail or service environment.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Responsibilities

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Take the lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
• Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Skills

Customer service

Retail experience

Communication

Education

High school diploma or GED

Job description

Victra, Verizon's largest premium retailer in the United States, is hiring Sales Support Representatives to deliver world-class service to every guest. You will support the sales process, share product knowledge, and connect guests with the right technology while representing our face of Victra.

This role offers paid training, flexible hours ranging from 8 to 25 per week, and opportunities for advancement in a supportive team environment.