Sales Support Staff

PeopleShare by PROMAN; New Castle (DE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

PTO & holidays

Retirement plan

Career growth

Training & development

Supportive team

Stability & growth

Job summary

PeopleShare by PROMAN is seeking a courteous Sales Support Representative to join our growing office team. You will support customers by phone, email, and in-person, prepare quotes and proposals, and help keep the sales process moving.

The role emphasizes relationship-building, accurate data entry in CRM, and coordination with internal teams. Monday–Friday 8am–5pm, $40–60k yearly, with benefits and career growth opportunities.

Qualifications

• Minimum 1 year of customer service or sales support experience.
• Strong communication and relationship-building skills.
• Proficiency with Microsoft Office; CRM experience and/or other technical systems.
• Excellent organizational and multitasking abilities.
• Detail-oriented and customer-focused.
• Mechanical aptitude or experience in manufacturing/industrial environments is a plus.

Responsibilities

• Support customers via phone, email, and in-person interactions
• Prepare quotes, proposals, and product recommendations
• Follow up on leads and customer inquiries
• Schedule appointments and maintain customer records
• Update CRM systems and sales activity
• Coordinate with internal teams to support order processing
• Build and maintain strong customer relationships

Skills

Customer service

Relationship-building

CRM experience

Microsoft Office

Organizational skills

Attention to detail

Mechanical aptitude

Tools

CRM software

MS Office Suite

Job description

Full-Time Sales Support Representative - $40-60k yearly salary

We're seeking a customer-focused Sales Support Representative to join our growing team. This role is ideal for someone who enjoys building relationships, assisting customers, and supporting the sales process in a fast-paced office environment. You'll be joining a stable, growth-oriented organization known for its high-quality products, strong customer commitment, and employee-focused culture that encourages professional development and long-term career growth.

Key Job Details:

• Schedule: Monday- Friday 8am-5pm (No weekends!)
• Pay Rate: $40-60k (based on experience)

Sales Support Representative Responsibilities:

• Support customers via phone, email, and in-person interactions
• Prepare quotes, proposals, and product recommendations
• Follow up on leads and customer inquiries
• Schedule appointments and maintain customer records
• Update CRM systems and sales activity
• Coordinate with internal teams to support order processing
• Build and maintain strong customer relationships

Qualifications for the Sales Support Representative position:

• Minimum 1 year of customer service, sales support, inside sales, or administrative experience
• Strong communication and relationship-building skills
• Proficiency with Microsoft Office; CRM experience and/or other technical systems
• Excellent organizational and multitasking abilities
• Detail-oriented and customer-focused
• Mechanical aptitude or experience in manufacturing/industrial environments is a plus

Why Apply for the Sales Support Representative role?

• Competitive pay
• Medical, dental, and vision benefits
• PTO and paid holidays
• Retirement plan
• Career growth opportunities
• Ongoing training and development
• Supportive team environment
• Stable, growing organization

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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