Sales Support Specialist - Reports & Coordination

Shentel; York (York County); On-site; USD 42,000 - 56,000; Full time

Job summary

Shentel is seeking a Sales Support Coordinator to assist the Sales Department, including the VP of SMB Sales, Directors and Managers, with administrative duties, reports, meetings, and events. You will support by maintaining reports, organizing files, preparing presentations, and handling confidential information; a strong command of Microsoft Office and CRM tools is required.

The role emphasizes accuracy, confidentiality, and teamwork within a dynamic telecommunications environment.

Qualifications

• 2–5 years of experience as an administrative assistant or similar role
• High school diploma required; associates degree preferred
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Experience with Salesforce or CRM preferred
• Excellent verbal and written communications
• Understanding of records management and confidentiality

Responsibilities

• Prepare and maintain various reports (sales, commission, serviceability, status)
• Compile, distribute, and maintain documents in electronic/physical files
• Create PowerPoint presentations and Excel spreadsheets; draft business correspondence
• Assist in planning meetings and events
• Prioritize and manage multiple tasks and deadlines
• Maintain confidentiality and brand stewardship
• Contract review and coordination for SMB team
• Invoice coding and payment tracking for leaders in Residential/SMB group

Skills

Salesforce CRM

CRM proficiency

Microsoft Office

PowerPoint

Communication skills

Organizational skills

Analytical skills

Education

High school diploma

Associate degree preferred

Tools

Salesforce

Job description

Shentel is seeking a Sales Support Coordinator to assist the Sales Department, including the VP of SMB Sales, Directors and Managers, with administrative duties, reports, meetings, and events. You will support by maintaining reports, organizing files, preparing presentations, and handling confidential information; a strong command of Microsoft Office and CRM tools is required.

The role emphasizes accuracy, confidentiality, and teamwork within a dynamic telecommunications environment.