Sales Support & Operations Coordinator

Shentel in; York (York County); On-site; USD 42,000 - 54,000; Full time

Job summary

Shentel is seeking a Sales Support Coordinator to perform administrative duties for the Sales Department, including Directors and Managers. The role requires excellence in computer skills, process improvement, and the ability to work with all levels of internal customers.

The position focuses on preparing various reports, organizing meetings, coordinating events, and providing general admin support while maintaining confidentiality and adherence to the Shentel Way in daily activities.

Qualifications

• High school diploma required; associates degree in related field preferred.
• Prior experience using Salesforce or other CRM preferred.
• 2–5 years of experience as an administrative assistant or similar role.
• Proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Teams.
• Strong planning, organizational, and analytical skills.
• Excellent verbal and written communications.
• Understanding of records management, retention, and confidentiality.
• Strong telephone, email, and video chat skills.

Responsibilities

• Prepare and maintain reports (sales, commission, serviceability, status).
• Compile, distribute, and maintain documents in electronic/physical files.
• Develop presentations and Excel spreadsheets; create business correspondence.
• Assist in planning meetings and events.
• Prioritize and manage multiple tasks and deadlines.
• Maintain confidentiality and brand stewardship.

Skills

CRM familiarity

Microsoft Office

Administrative support

Communication

Organization

Education

High school diploma

Associate degree preferred

Tools

Salesforce

PowerPoint

Excel

Job description

Shentel is seeking a Sales Support Coordinator to perform administrative duties for the Sales Department, including Directors and Managers. The role requires excellence in computer skills, process improvement, and the ability to work with all levels of internal customers.

The position focuses on preparing various reports, organizing meetings, coordinating events, and providing general admin support while maintaining confidentiality and adherence to the Shentel Way in daily activities.