Sales Support Specialist I: Quotes & Contracts

National Trench Safety, LLC; Boise (ID); On-site; USD 38,000 - 48,000; Full time

Job summary

National Trench Safety, LLC in Boise, ID is hiring a Sales Support Specialist I to provide administrative and operational support to the sales team and branch operations. The role focuses on quote, contract, and order documentation, ensuring accuracy and timely system updates from initial customer request through contract execution and fulfillment.

The position may involve answering routine inquiries, routing complex questions to sales leadership, and assisting walk-in customers while

Qualifications

• Entry-level role requiring 0–2 years in admin support or customer service.
• Basic proficiency with Microsoft Office and CRM/ERP systems.
• Understanding of quotes, contracts, and order documentation is preferred.

Responsibilities

• Enter, update, and maintain customer, contact, quote-to-order, and contract information in CRM/ERP systems; ensure data accuracy and required fields are complete.
• Prepare, revise, and submit quotes in CRM/ERP based on customer requirements, standard pricing, and approved discount/terms guidance.
• Prepare and process rental and sales contracts and related documents to ensure accuracy and compliance.
• Route contracts for review/approval; coordinate execution and file completed documents.
• Coordinate basic delivery and pickup logistics and communicate schedules to the team.
• Answer incoming calls and assist walk-in customers with routine inquiries and quote requirements.
• Collect and verify order and contract details and support credit/setup processes per policy.
• Track open items and communicate updates to internal teams and customers.
• Maintain audit-ready records for quotes, contracts, and supporting documents.

Skills

Communication skills

Attention to detail

Customer service

Organization

Time management

Team collaboration

Microsoft Office

CRM/ERP data entry

Education

High school diploma

Tools

Salesforce

Moab

Job description

National Trench Safety, LLC in Boise, ID is hiring a Sales Support Specialist I to provide administrative and operational support to the sales team and branch operations. The role focuses on quote, contract, and order documentation, ensuring accuracy and timely system updates from initial customer request through contract execution and fulfillment.

The position may involve answering routine inquiries, routing complex questions to sales leadership, and assisting walk-in customers while