Sales Support Specialist: Data-Driven & High-Impact

Support Revolution; San Jose, Northern (CA, KY); Hybrid; USD 36,000 - 45,000; Full time

Job summary

Supermicro is seeking a Sales Support Administrator to be the direct contact for the field sales team, handling orders, monitoring inventory, and following up on ETA with purchasers in a fast-paced environment. The role requires a minimum of 1 year of direct sales support experience, AA degree, strong attention to detail, and excellent communication, presentation, and negotiation skills.

You will work cross-functionally with production, accounting, and RMA, and contribute to sales and

Qualifications

• AA degree required; bachelor’s preferred.
• 1 year of direct sales support experience.
• Strong attention to detail and organization.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to resolve issues effectively.

Responsibilities

• Respond to inquiries on order status, shipment schedules, accounts applications, co-op applications, product availability, and pricing.
• Assist the sales team with data entry tasks and back-up for other team members.
• Coordinate with production, accounting, and RMA to track assembly orders and expedite repairs.
• Arrange sales meetings and prepare presentations.
• Process and expedite orders and assist on RMAs.

Skills

Attention to detail

Organizational skills

Communication skills

Negotiation skills

Problem solving

Education

AA degree

Bachelor's degree preferred

Job description

Supermicro is seeking a Sales Support Administrator to be the direct contact for the field sales team, handling orders, monitoring inventory, and following up on ETA with purchasers in a fast-paced environment. The role requires a minimum of 1 year of direct sales support experience, AA degree, strong attention to detail, and excellent communication, presentation, and negotiation skills.

You will work cross-functionally with production, accounting, and RMA, and contribute to sales and