Sales Support Specialist – Admin & Quotations

VIAVI Solutions; San Jose (CA); On-site; USD 34,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Disability insurance

401(k) plan

Bonus program

Job summary

VIAVI Solutions is seeking a diligent Sales Administrator to support the Americas sales organization. You will handle day-to-day administrative tasks, quotations, orders, and reporting to ensure accurate and timely processing.

This role requires strong organization, multi-system coordination, and collaboration with sales, customers, channel partners, finance, operations, and customer service. The successful candidate will report to the Sr.

Qualifications

• Associate or bachelor’s degree in business administration, marketing, communications, or related field preferred; equivalent experience considered.
• 1–3 years of administrative, customer service, sales-support, or sales-operations experience preferred.
• Entry-level candidates with strong organizational, communication, and technology skills may be considered.
• Strong proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and Microsoft Teams.
• Experience using Microsoft Sales Dynamics or another CRM platform is preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide administrative and operational support to the Americas sales team.
• Assist with preparing customer quotations, proposals, and supporting documentation as needed by Sales.
• Track quotations, purchase orders, order status, shipments, delivery dates, and outstanding customer actions.
• Coordinate new customer setup with legal and operations teams (vendor registrations, NDAs, tax docs).
• Prepare routine sales reports, pipeline summaries, forecast updates, dashboards, and presentations.
• Organize customer meetings, internal sales calls, reviews, trainings, and industry events.
• Coordinate travel arrangements, calendars, and expense reporting as required.
• Support VIAVI GAP program, Win Stories, and the VTOP process for cadence and follow-through.
• Maintain supplies for the Sales team (data sheets, snacks, event needs).

Skills

Strong communication

Organizational skills

Attention to detail

Data accuracy

Time management

Independent worker

Education

Bachelor’s degree

Associate degree or equivalent experience

Tools

Microsoft Outlook

Excel

Word

PowerPoint

Microsoft Teams

Microsoft Dynamics or CRM

Job description

VIAVI Solutions is seeking a diligent Sales Administrator to support the Americas sales organization. You will handle day-to-day administrative tasks, quotations, orders, and reporting to ensure accurate and timely processing.

This role requires strong organization, multi-system coordination, and collaboration with sales, customers, channel partners, finance, operations, and customer service. The successful candidate will report to the Sr.