Sales Administration Specialist – Americas

Viavi Solutions Inc. in; San Jose (CA); On-site; USD 47,000 - 88,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Disability insurance

401(k)

Bonus program

Job summary

VIAVI Solutions is seeking a highly organized and proactive Sales Administrator to support the Americas sales organization. This role provides day-to-day administrative and operational assistance, helping ensure customer requests, quotations, orders, reporting, and internal processes are handled accurately and efficiently.

The ideal candidate is detail-oriented, responsive, and able to collaborate with sales, customers, channel partners, finance, operations, and customer service; reports to the

Qualifications

• Associate or bachelor’s degree in business administration, marketing, communications, or related field preferred; equivalent experience considered.
• 1–3 years of administrative, customer service, sales-support, or sales-operations experience preferred.
• Entry-level candidates with strong organizational, communication, and technology skills may be considered.
• Strong proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and Microsoft Teams.
• Experience using Microsoft Sales Dynamics or another CRM platform is preferred.
• Excellent written and verbal communication skills.
• Strong attention to data accuracy and ability to manage multiple priorities.

Responsibilities

• Provide administrative and operational support to the Americas sales team.
• Assist with preparing customer quotations, proposals, and supporting documentation as needed by Sales.
• Help track quotations, purchase orders, order status, shipments, delivery dates, and outstanding customer actions offloading from Account Executives.
• Coordinate new customer setup with legal and operations on vendor-registration forms, NDAs, tax documents, and other paperwork.
• Work with Sales Operations to prepare routine sales reports, pipeline summaries, forecast updates, dashboards, and presentations.
• Help organize customer meetings, internal sales calls, reviews, training, and industry events.
• Coordinate travel arrangements, meeting logistics, calendars, and expense reporting.
• Perform additional duties, including coordinating VIAVI GAP program, Win Stories, and VTOP processes for cadence and participation.
• General office duties including maintaining data sheets, snacks and supplies for events and customers.

Skills

Organization & time management

Accuracy

Customer responsiveness

Clear communication

Problem solving

Cross-functional collaboration

Adaptability

Confidentiality

CRM experience

Education

Associate or bachelor’s degree in business administration/marketing/communications

Tools

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Microsoft Teams

CRM experience (e.g., Dynamics)

Job description

VIAVI Solutions is seeking a highly organized and proactive Sales Administrator to support the Americas sales organization. This role provides day-to-day administrative and operational assistance, helping ensure customer requests, quotations, orders, reporting, and internal processes are handled accurately and efficiently.

The ideal candidate is detail-oriented, responsive, and able to collaborate with sales, customers, channel partners, finance, operations, and customer service; reports to the