Sales Support Specialist

Access Systems - Sales & Administration; Waukee (IA); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Matching 401(k) Retirement Savings

Continuous Training Opportunities

Team Events and Company Events

Onsite gym at Waukee campus

Job summary

Access Systems in Waukee, IA, is seeking a Sales Support Specialist to assist our IT sales team with quotes, order processing, and opportunity tracking. This onsite role supports customer communications by phone and email, and helps Account Managers with proposals and scheduling.

The position offers full benefits, a matching 401(k), ongoing training, team events, and a modern campus with an onsite gym. If you are organized, detail-oriented, and thrive in a sales-driven environment, join our

Qualifications

• At least 1 year of experience in customer service, administration, or office support.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Ability to think on your feet.
• Interest in working in a sales-driven environment.

Responsibilities

• Support the sales team with quotes, order processing, and opportunity tracking.
• Communicate with customers by phone and email for follow-up and routine requests.
• Assist Account Managers with proposals, scheduling, and sales-related tasks.
• Maintain accurate customer records and activity notes in our systems.

Skills

Customer service

Administration

Office support

Communication skills

Job description

Job Type: Full-Time
Job Location: Onsite – Waukee Office
Hours: Monday-Friday, 8am-5pm

Access Systems, a dynamic and fast-growing company, is hiring a Sales Support Specialist to support our IT sales team and help keep deals and customer communication moving. Compensation up to $23/hour based on experience.

What You’ll Be Doing:

• Support the sales team with quotes, order processing, and opportunity tracking.
• Communicate with customers by phone and email for follow-up and routine requests.
• Assist Account Managers with proposals, scheduling, and sales-related tasks.
• Maintain accurate customer records and activity notes in our systems.

What We’re Looking For:

• At least 1 year of experience in customer service, administration, or office support.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Ability to think on your feet.
• Interest in working in a sales-driven environment.

Join Our Team and Enjoy:

• Full Benefits Package, including Medical, Dental, and Vision Insurance.
• Matching 401(k) Retirement Savings Plan.
• Continuous Training Opportunities and Career Advancement.
• Company Events, Team Events, Holiday Banquets, and Incentive Trips.
• Position located in our state-of-the-art campus in Waukee that includes an onsite gym, employee lounge, and much more.

At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.