Sales Support Specialist

Openkrill; United States; Remoto; USD 17.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote working

40 days paid annual leave

Descrizione del lavoro

Openkrill, a UK-based cleaning company, is hiring a motivated Sales Support Specialist to help convert enquiries into bookings. The role involves engaging with warm leads, answering questions, and keeping CRM records up to date.

Fully remote position with the ability to work independently. The ideal candidate has at least two years of direct sales or business development experience, excellent written and verbal English, and strong interpersonal skills.

Competenze

• Minimum 2 years’ experience in direct sales, telesales, or business development.
• Excellent written and verbal English.
• Strong interpersonal and problem-solving skills.
• Able to work independently and remotely.

Mansioni

• Contact and follow up with warm leads.
• Support lead conversion and secure bookings.
• Build positive relationships with customers.
• Understand customer requirements and capture in CRM.
• Maintain accurate CRM records and follow up on opportunities.
• Support sales targets and performance objectives.
• Resolve customer queries professionally.

Conoscenze

Phone-based sales

Negotiation

Customer relationship

Independent worker

English communication

Strumenti

CRM systems

Microsoft Word

Microsoft Excel

Outlook

Descrizione del lavoro

We’re looking for a motivated Sales Support Specialist to join our growing UK-based cleaning company and help ensure customer enquiries are followed up, managed and converted into bookings.The RoleYou’ll support the sales process by engaging with warm leads, answering customer questions, following up on opportunities and keeping sales information accurately recorded.

Key Responsibilities

• Contact and follow up with warm leads
• Support lead conversion and secure bookings
• Build positive relationships with customers
• Understand customer requirements
• Maintain accurate CRM records
• Follow up on outstanding sales opportunities
• Support sales targets and performance objectives
• Resolve customer queries professionally

What We Offer

• Negotiable basic salary + uncapped commission
• OTE R25,000+ per month
• Fully remote working
• 40 days paid annual leave
• Minimum 2 years’ experience in direct sales, telesales, or business development
• Excellent written and verbal English
• Able to work independently
• Strong interpersonal and problem-solving skills
• Resilient and confident handling rejection
• Proven phone-based sales success
• Target-driven with a strong performance record
• Confident using Word, Excel and Outlook
• Experienced with CRM systems
• Strong negotiation and issue-resolution abilities
• Own reliable laptop or desktop