Sales Support Specialist

Michigan Solar Solutions, LLC; Riverdale (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive insurance

401K

PTO

Employee Stock Ownership Program

Tuition reimbursement

Job summary

Michigan Solar Solutions, LLC is looking for a Sales Support Specialist in Riverdale, Michigan. This role is vital for ensuring accurate processing of sales and supporting the job processing department. Responsibilities include verifying job paperwork, tracking residential loans, and providing interdepartmental support.

The ideal candidate will thrive in a positive work environment and contribute to a culture of craftsmanship and innovation. Join us and be part of a team dedicated to a sustainable future with valuable benefits like competitive compensation, comprehensive insurance, and an Employee Stock Ownership Program.

Qualifications

• Must verify paperwork accuracy for various jobs.
• Support the job processing and ensure compliance.
• Familiarity with loan tracking and customer support processes.

Responsibilities

• Verify paperwork accuracy of all new installation, add-on and service jobs.
• Keep track of residential loans from QC #1 to close out.
• Support the change order process and validate customer participation.

Skills

Attention to detail

CRM software proficiency

Organizational skills

Tools

Sunbase

Job description

The Sales Support Specialist is to ensure proper processing of company sales and support the processing department in developing new or improved processes. The Sales Support Specialist will cultivate a positive workplace, be a role model for MSS processing employees, and advocate for MSS’s best possible future. The following are specific job functions that are the direct responsibility of the Sales Support Specialist:

Quality Control

• Verify paperwork accuracy of all new installation, add-on and service jobs.
• Perform any additional (#2, #3, etc.) checks on jobs as needed.
• Prepare an organized drive folder for projects.
• Update CRM (Sunbase) work order with ancillary information and ensure accuracy.

Job Processing

• Keep track of residential loans from QC #1 to close out.
• Ensure loans are in good standing for close out.
• Support the change order process and validate customer participation in job prerequisites.
• Cancellation processing support for all residential projects.
• Provide interdepartmental support for associate employees regarding job processing.
• Support special projects and department cross‑training.

Why Michigan Solar Solutions?

• Valuable Benefits: Competitive compensation, comprehensive insurance, 401K, PTO, Employee Stock Ownership Program, and tuition reimbursement.
• Perks & Appreciation: Enjoy special benefits for you, your friends, and your family to recognize your hard work.
• Employee Owned- Become an Owner!

Ready for the Challenge?

If you're a passionate person seeking a fulfilling career where your skills and experience truly matter, we want to hear from you. Join a team that values craftsmanship, appreciates dedication, and celebrates the spirit of adventure. Apply now and let's illuminate the path to a brighter, greener future together.

Michigan Solar Solutions is an equal opportunity employer and values diversity at our company. We consider for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.