Sales Operations Specialist

Canadian Solar Inc.; Walnut Creek (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k)

Medical/dental/life/disability

PTO & sick days

Job summary

Canadian Solar Inc. is seeking a Sales Operations Specialist for the US division, based in Walnut Creek, CA. The role supports the full sales cycle, from quoting to invoicing, and coordinates with internal teams to ensure successful order fulfillment.

This position requires 2–3 years in B2B sales support, a BA/BS degree, and proficiency with SAP, Salesforce, and Microsoft Office. Travel up to 10% and bilingual English/Spanish are also expected.

Qualifications

• 2–3 years’ experience in B2B sales support or account management.
• BA/BS degree preferred.
• Detail oriented with strong organizational skills.
• Bilingual English/Spanish required.

Responsibilities

• Provide overall support for sales operations and PO execution with US clients.
• Manage order workflow from quoting to fulfillment in CRM/ERP.
• Review orders/contracts with high accuracy and track deliveries.
• Engage in RFP and contract execution processes.
• Coordinate with billing, planning, and logistics to ensure timely invoicing and delivery.

Skills

B2B sales support

Account management

Customer service

Communication

Multi-tasking

Detail oriented

Travel availability

Education

AA/BA/BS degree preferred

Tools

SAP

Salesforce

Microsoft Office

Job description

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar‑powered electricity to millions worldwide—and we're just getting started. As a cutting‑edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high‑performance solar panels, inverters, and advanced energy storage solutions. In this fast‑growing, high‑impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future. Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e‑STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.

Location

This position is located in Walnut Creek, CA, and requires a minimum of four days in office per week.

Position Summary

The Sales Operations Specialist is responsible for the management of the business relationship with existing clients and prospects and supporting all steps of the sales and distribution cycle such as quoting, purchase order confirmation, product allocation, invoicing, product distribution and claim management of the sales team for the US Division.

Primary Responsibilities

• Provides overall support for sales operations and purchase order execution / purchase order fulfillment with clients in our US Division.
• Manage the order management process from quoting to finish using CRM/ERP tools.
• Review and process client orders/contracts with a high level of accuracy.
• Actively involved in the RFP and contract execution process.
• Use your attention to detail and organizational abilities to track and follow‑up on orders.
• Manage the relationship with the salesperson, client and relevant stakeholders. Address and resolve key clients’ complaints. Acting as the main point of contact between key clients and internal teams.
• Coordinate and complete module deliveries on time and within scope. Monitor contract progress and ensure required documentation is submitted on time to customers.
• Coordinate with internal resources and third parties/vendors for the flawless execution of multiple project deliveries by arranging recurring meetings.
• Ensure product availability and allocation. Closely work with the planning team on order allocation and fulfillment.
• Provide clients with the status of contracted deliveries and confirm delivery schedules.
• Provide clients with technical and administrative product information and analysis.
• Collaborate with billing for project invoicing and the credit department for any AR issues/client credit availability.
• Partner with order fulfillment and logistics to execute client orders successfully.
• Remain in close communication with Regional Sales Managers to identify sales strategy with each account (pricing, terms, product, availability, etc.).
• Perform other related duties as assigned.

Required Qualifications

• 2-3 years’ experience in B2B sales support, account management, or client services preferred.
• AA/BA/BS degree preferred.
• Must be detail oriented.
• Solar industry a plus but not required.
• Proficiency in databases & analytical tools like SAP, Salesforce, and expertise in Microsoft Office Suite (PowerPoint, Excel, Word and Outlook).
• Excellent customer service skills.
• Ability to communicate information and ideas clearly, concisely and professionally.
• Results oriented, organized, highly motivated, and creative.
• Ability to prioritize and multi‑task.
• Ability to travel up to 10% of the time.
• Bilingual (English/Spanish) required.

Compensation and Benefits

Canadian Solar offers a competitive salary plus a fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) retirement plan, medical/dental/life/disability program, PTO and sick days. This is a full‑time position.

The pay range for this position is $100,000 - $120,000. This range represents annual base salary only, without regard to location, and does not include bonuses or incentives that pay quarterly or benefits that may apply. The pay range for this role is subject to change.

Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.