Sales Support Specialist

Bizerba; Richmond (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

Bizerba in Richmond, VA is hiring a Sales Support Specialist to aid the Field Sales team with pre- and post-sales activities and CRM management. The role supports quoting, order processing, and cross-functional coordination to ensure seamless customer experiences.

The ideal candidate has a Bachelor's degree or equivalent experience, strong customer service, and excellent communication skills. Proficiency in MS Office and CRM familiarity are preferred to drive accurate pipeline reporting and

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong administrative and customer service experience with a customer-focused mindset.
• Excellent written and verbal communication, interpersonal, listening, and relationship-building skills.
• Positive, confident, and self-motivated with a strong work ethic.
• Strong organizational and time-management skills with the ability to prioritize and manage multiple tasks and projects independently.
• Ability to learn and develop a strong understanding of company products and solutions.
• Strong collaboration skills and ability to work effectively with internal and external stakeholders.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint; experience with CRM systems preferred.
• Ability to build and maintain strong customer relationships throughout the sales process and after the sale.

Responsibilities

• Support pre and post sales activities in support of the Field Sales team's efforts.
• Support with quoting opportunities and managing them effectively in the CRM.
• Support with the management of orders both internally and externally.
• Be a liaison between the sales team and internal stakeholders.
• Be available when needed to assist in lead generation and prospecting activities.
• Work with the Head of Sales and BU Director to ensure CRM standards are managed and kept.
• Assist in creating, managing, and distributing pipeline reports to relevant parties.
• When needed coordinate samples, testing, and visit opportunities for the Field Sales team.
• Effectively manage and communicate change orders, changes in delivery, and any other relevant items post order both externally and internally.

Skills

Customer service

Communication skills

Organizational skills

CRM experience

Microsoft Office

Team collaboration

Time management

Education

Bachelor's degree

Tools

CRM software

Job description

Start now with Bizerba! For our location in Richmond, VA we are looking for Sales Support Specialist. Reference code: 21198.

Your tasks

• Support pre and post sales activities in support of the Field Sales team's efforts
• Support with quoting opportunities and managing them effectively in the CRM
• Support with the management of orders both internally and externally
• Be a liaison between the sales team and internal stakeholders
• Be available when needed to assist in lead generation and prospecting activities
• Work with the Head of Sales and BU Director to ensure CRM standards are managed and kept
• Assist in creating, managing, and distributing pipeline reports to relevant parties
• When needed coordinate samples, testing, and visit opportunities for the Field Sales team
• Effectively manage and communicate change orders, changes in delivery, and any other relevant items post order both externally and internally

Your profile

• Bachelor's degree or equivalent relevant professional experience.
• Strong administrative and customer service experience with a customer-focused mindset.
• Excellent written and verbal communication, interpersonal, listening, and relationship-building skills.
• Positive, confident, and self-motivated with a strong work ethic.
• Strong organizational and time-management skills with the ability to prioritize and manage multiple tasks and projects independently.
• Ability to learn and develop a strong understanding of company products and solutions.
• Strong collaboration skills and ability to work effectively with internal and external stakeholders.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint; experience with CRM systems preferred.
• Ability to build and maintain strong customer relationships throughout the sales process and after the sale.