Sales Support Specialist

ALLY BUILDING SOLUTIONS; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A construction solutions provider in Orlando, Florida is seeking a detail-oriented Sales Support Specialist to enhance team productivity and customer satisfaction. This role involves facilitating communication between customers and the sales team, monitoring bidding processes, and creating reports to help support the sales strategy. Candidates should possess advanced skills in Microsoft Office, excellent communication abilities, and a preference for those with homebuilding experience. Join us and make a significant impact in shaping a better environment for all.

Qualifications

• Excellent communication skills with internal and external stakeholders.
• Experience in homebuilding is preferred.
• Attention to detail and accuracy is critical.

Responsibilities

• Point of contact between customers and sales team.
• Monitor bidding reports support sales strategy.
• Attend industry events to represent the company.

Skills

Advanced Microsoft Office / Excel skills

Excellent communication skills

Attention to detail

Education

Four-year college degree in business administration or equivalent work experience

Job description

We are seeking a detail-oriented and proactiveSales Support Specialist to support our growing team of account executives. This position is essential in helping our account executives navigate the operational intricacies of their day-to-day processes, ensuring ultimate customer satisfaction and internal efficiency.

The sales support specialist will interface with both internal and external customers while performing a variety of ad-hoc and structured value-add processes in support of our overall sales strategy.

Key Responsibilities

• Collaboration and Communication
  • Point of contact between customers and sales team, facilitating communication regarding new bids, updated pricing and various other customer needs
  • Support internal operations teams by addressing customer communication needs as they arise
  • Foster strong relationships with customers by actively listening to their needs and providing timely updates
• Insights and Reporting
  • Monitor bidding reports and process to ensure customer needs are met
  • Collaborate with internal operations teams to verify accurate purchase orders are being issued in timely manner
  • Create ad-hoc reports to provide insights and support both the customer and sales team
  • Document and vet scopes of work to ensure alignment with customer expectations
  • Maintain records of customer interactions to support better decision making
• Networking and Relationship Management
  • Attend industry events and networking functions to represent the company
  • Cultivate and maintain strong relationships with customers and other industry stakeholders

Requirements

• Advanced Microsoft Office / Excel skills required.
• Excellent communication skills with internal and external stakeholders
• Excellent attention to detail and accuracy
• Four-year college degree in business administration or equivalent work experience preferred
• Homebuilding experience preferred

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