Senior Sales Support & Quotes Specialist (Hybrid/Remote)

MGT; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K matching

Equity opportunities

Bonus programs

Parental leave

Flexible spending accounts

Health benefits

Job summary

MGT is seeking a Sales Support Specialist to provide advanced sales support and pricing analysis for our U.S. accounts in a hybrid work setup. The role involves coordinating quotes, terms, and orders, and serving as a reliable liaison between customers and internal teams.

Responsibilities include preparing quotations, validating pricing, and maintaining accurate Salesforce records, with opportunities to mentor junior staff and participate in sales initiatives.

Qualifications

• High school diploma required; associate or bachelor's degree preferred.
• Five or more years of relevant experience.
• Experience using Salesforce or comparable CRM, quoting, contract, order, or sales-administration systems as appropriate.
• Experience working with customers, sales teams, distributors, manufacturers, or internal operations teams preferred.
• Quote, Contract, or Data Accuracy.
• Order and Opportunity Coordination.
• Process Compliance.

Responsibilities

• Support one or more Account Managers across assigned accounts, territories, and opportunities.
• Create customer quotations and coordinate with distributors and manufacturers for accurate pricing and availability.
• Collect bills of materials and technical inputs from Solution Architects and submit them to distribution for pricing.
• Validate quote configuration, pricing, terms, and expiration dates before customer delivery.
• Coordinate final pricing and margin review with the Sales Support Manager or sales leadership.
• Serve as a secondary customer contact when the assigned Account Manager is unavailable.
• Follow up with customers on quotations and purchase orders and verify incoming orders against approved terms.
• Maintain accurate opportunity, quote, order, and customer records in Salesforce and related systems.
• Handle complex quotations, pricing scenarios, escalations, and high-priority opportunities with limited supervision.
• Serve as a resource to less-experienced team members and share effective practices.

Skills

Salesforce

CRM experience

Account coordination

Quotation accuracy

Customer communication

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Salesforce

Job description

MGT is seeking a Sales Support Specialist to provide advanced sales support and pricing analysis for our U.S. accounts in a hybrid work setup. The role involves coordinating quotes, terms, and orders, and serving as a reliable liaison between customers and internal teams.

Responsibilities include preparing quotations, validating pricing, and maintaining accurate Salesforce records, with opportunities to mentor junior staff and participate in sales initiatives.