Sales Support Pro - Houston Electrical Distributor

Crawford Electric Supply; Houston (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development programs

Shareholder opportunities

Short- and long-term disability

Life insurance for dependents

Wellness program

Gym reimbursement

EAP

Job summary

Crawford Electric Supply is seeking a Sales Support Representative in Houston, TX. This role supports Inside Sales with customer service, order processing, quotations, and vendor communications in a fast-paced electrical distribution environment.

The position emphasizes multitasking, attention to detail, and strong communication to build customer relationships and ensure timely fulfillment of orders. Join a team committed to growth and excellent service.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• 1-3 years of customer service, sales support, or electrical distribution experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications and business systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Maintain building access and visitor process.
• Support Inside Sales Representatives with customer service and sales activities.
• Process customer orders accurately and in a timely manner.
• Prepare and follow up on quotations, pricing requests, and bids.
• Respond to customer inquiries regarding product availability, pricing, order status, and delivery schedules.
• Coordinate with purchasing, warehouse, and logistics teams to ensure timely fulfillment of customer orders.
• Review customer requirements and assist in identifying appropriate products and solutions.
• Maintain accurate customer records, quotes, and sales activity within company systems.
• Monitor back orders and proactively communicate updates to customers and the sales team.
• Assist with vendor communications and product sourcing requests.
• Support account management activities and customer relationship development.
• Handle administrative tasks including reporting, documentation, and sales support projects.
• Maintain a strong understanding of electrical products, services, and company programs.

Skills

Customer service

Communication

Multitasking

Relationship-building

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Crawford Electric Supply is seeking a Sales Support Representative in Houston, TX. This role supports Inside Sales with customer service, order processing, quotations, and vendor communications in a fast-paced electrical distribution environment.

The position emphasizes multitasking, attention to detail, and strong communication to build customer relationships and ensure timely fulfillment of orders. Join a team committed to growth and excellent service.