A leading electrical product distributor is seeking a Customer Service Representative in Houston, TX. The role involves processing orders, assisting sales personnel, and managing customer relationships—with a requirement for 2+ years in customer service or electrical distribution. Benefits include medical insurance, a 401K plan with employer match, and opportunities for professional development. Join a dynamic team focused on providing exceptional customer service and fostering inclusive workplace culture.
Qualifications
2+ years of customer service, sales, or electrical distribution experience required.
High school diploma or GED is mandatory.
Responsibilities
Process telephone orders and assist outside sales personnel.
Utilize company digital tools to promote products and enhance customer relationships.
Manage a defined customer base and establish customer relationships.
Gather market information and participate in product meetings.
Skills
Customer oriented
Excellent communication skills
Problem-solving skills
Ability to handle basic/intermediate issues
Familiar with Microsoft Office
Education
High School or GED
Tools
ERP systems
Customer Relation Management Tools (CRM)
Job description
A leading electrical product distributor is seeking a Customer Service Representative in Houston, TX. The role involves processing orders, assisting sales personnel, and managing customer relationships—with a requirement for 2+ years in customer service or electrical distribution. Benefits include medical insurance, a 401K plan with employer match, and opportunities for professional development. Join a dynamic team focused on providing exceptional customer service and fostering inclusive workplace culture.