Sales Support & Order Management Specialist

Research And Developement Industries Inc; Portland (OR); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Plan with Company Match

Paid Time Off

Paid Holidays

Short Term Disability

Long Term Disability

Employee Assistance Program

Norton LifeLock

LifeMart Employee Discounts

DailyPay Earned Wage Access

Job summary

Research And Developement Industries Inc is seeking a Sales Support Coordinator to help manage quotes, orders, and customer inquiries. The role acts as a bridge between sales, customers, and internal teams to ensure accurate processing and timely delivery.

You will create and update records, monitor orders, and assist with cost estimates and related administrative tasks to support business growth and customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• 1–3 years’ experience in a sales support role or equivalent.
• Proficiency with Order Desk and SYSPRO and strong MS Office skills is preferred.

Responsibilities

• Enter and manage customer quotes, sales orders, and purchase orders.
• Create and update item codes, customer files, and internal tracking records.
• Monitor open orders to ensure on-time delivery and handle cancellations or revisions.
• Answer inquiries regarding order status, shipping, pricing, and product details.
• Generate RMAs and follow up to ensure swift resolution.
• Assist with reporting, analytics, and special administrative projects for the sales team.

Skills

Microsoft Office

Communication

Data research

Education

High School Diploma or equivalent

Tools

Order Desk

SYSPRO

Job description

Research And Developement Industries Inc is seeking a Sales Support Coordinator to help manage quotes, orders, and customer inquiries. The role acts as a bridge between sales, customers, and internal teams to ensure accurate processing and timely delivery.

You will create and update records, monitor orders, and assist with cost estimates and related administrative tasks to support business growth and customer satisfaction.