Client Operations & Order Coordinator

INSIDE SOURCE INC.; New York (NY); On-site; USD 38,572 - 42,705; Full time

Job summary

INSIDESOURCE INC. is seeking a Customer Order Coordinator to provide high-level support to customers and the internal sales organization. You will handle preparation, processing, and coordination of orders, ensuring accuracy and timely communication with manufacturers and vendors.

The role requires strong communication, project management experience, and proficiency with dealership software and MS Office to support a fast-paced environment and ongoing process improvements.

Qualifications

• Experience using dealership business systems.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to manage multiple projects in a fast-paced environment.
• Strong written and verbal communication.

Responsibilities

• Create client proposals including new customer setup and pricing.
• Generate purchase orders from complete order entry packets.
• Ensure orders are entered accurately and reviewed before submission to vendors.
• Coordinate delivery/installation dates with vendors, Operations, clients, and PMs.
• Publish customer status reports.
• Support project management tasks and track ship dates.
• Participate in vendor and dealer training for growth.

Skills

Dealership system

20/20 software

Microsoft Office

Project management

Communication skills

Customer service

Multitasking

Interpersonal skills

Industry experience

Team collaboration

Tools

20/20 software

Dealership CRM

Job description

INSIDESOURCE INC. is seeking a Customer Order Coordinator to provide high-level support to customers and the internal sales organization. You will handle preparation, processing, and coordination of orders, ensuring accuracy and timely communication with manufacturers and vendors.

The role requires strong communication, project management experience, and proficiency with dealership software and MS Office to support a fast-paced environment and ongoing process improvements.