Sales Support & Order Management Specialist

Research And Developement Industries Inc; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Plan with Company Match

Basic Life and AD&D

Voluntary Life Insurance

Long Term Disability

Employee Assistance Program

Paid Time Off (PTO)

Paid Holidays

Morgan Stanley Financial Advice

Short Term Disability

MetLife Legal Plan

Norton LifeLock

United Pet Care Discount Program

LifeMart Employee Discounts

Job summary

Research And Developement Industries Inc is seeking a Sales Support Coordinator in Portland, OR to streamline order administration and bolster customer satisfaction. You will handle quotes, orders, and special requests while coordinating with sales, operations, and finance teams.

The role requires strong communication skills and experience with Order Desk and SYSPRO, plus proficiency in MS Office. This position offers full-time hours in-office with competitive benefits.

Qualifications

• Experience with order processing and customer inquiries.
• Ability to resolve discrepancies in pricing and shipping.
• Proficient with MS Office and ERP systems.

Responsibilities

• Enter and manage quotes, sales orders, and purchase orders.
• Monitor open orders and ensure on-time delivery.
• Provide customer support and respond to inquiries.
• Generate RMAs and manage material certifications.
• Support reporting and analytics for the sales team.

Skills

Order Desk

SYSPRO

MS Office

Communication

Data research

Education

High School Diploma or equivalent

Job description

Research And Developement Industries Inc is seeking a Sales Support Coordinator in Portland, OR to streamline order administration and bolster customer satisfaction. You will handle quotes, orders, and special requests while coordinating with sales, operations, and finance teams.

The role requires strong communication skills and experience with Order Desk and SYSPRO, plus proficiency in MS Office. This position offers full-time hours in-office with competitive benefits.