Sales Support & Order Fulfillment Specialist

Wencor Group; Peachtree City (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Wencor Group is seeking a Sales Support Specialist to assist the Sales team and handle customer requests. This role emphasizes customer service excellence, system proficiency, training, and teamwork to maintain strong customer relationships and smooth sales operations.

The position involves order data entry for Account Managers, quote entry, and order updates, along with supporting team members and handling customer communications in a dynamic environment.

Qualifications

• Experience in customer service and sales environments.
• Ability to manage multiple tasks in a fast-paced team.
• Strong verbal and written communication with professional telephone etiquette.

Responsibilities

• Perform order data entry for Account Managers and ensure contract review is completed.
• Provide quote entry.
• Enter and update customer orders.
• Assist with customer communication and resolution of issues.
• Participate in coverage for team members out of the office.
• Assist team with special projects and other tasks as assigned by management.

Skills

Sales awareness

Customer service

Interpersonal communication

Telephone etiquette

Multi-tasking

Windows

MS Word

MS Excel

Tools

MS Word

MS Excel

Job description

Wencor Group is seeking a Sales Support Specialist to assist the Sales team and handle customer requests. This role emphasizes customer service excellence, system proficiency, training, and teamwork to maintain strong customer relationships and smooth sales operations.

The position involves order data entry for Account Managers, quote entry, and order updates, along with supporting team members and handling customer communications in a dynamic environment.