Sales Support & Order Fulfillment Specialist

Allied Group; Ohio; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Disability insurance

Paid time off

Job summary

Allied Group is a US-based company in Ohio seeking a detail-oriented Customer Service/Order Entry specialist. You will assist sales with daily duties, enter returns, credits, quotes, and open orders, and maintain clear communication to ensure timely, accurate shipments.

The role emphasizes data accuracy, MS Office proficiency, and the ability to learn approvals and reports. Allied Group offers comprehensive compensation including healthcare, 401(k), disability, and paid time off to qualified

Qualifications

• High school diploma; B.A. preferred.
• Basic computer skills; MS Office; Excel knowledge a plus.
• Data entry accuracy and attention to detail.
• Fluent English (verbal and written).

Responsibilities

• Assist sales with daily duties to provide excellent service.
• Enter returns, credits, and open orders.
• Cross-reference quotes and orders to customer needs.
• Ensure accuracy of orders before shipment.
• Maintain clear communication with customers by phone and email.
• Distribute tracking information and documents as requested.
• Expedite hot orders for timely delivery.

Skills

Customer service

Attention to detail

Phone & email communication

Organizational skills

Flexibility

Positive attitude

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Excel

Outlook

Job description

Allied Group is a US-based company in Ohio seeking a detail-oriented Customer Service/Order Entry specialist. You will assist sales with daily duties, enter returns, credits, quotes, and open orders, and maintain clear communication to ensure timely, accurate shipments.

The role emphasizes data accuracy, MS Office proficiency, and the ability to learn approvals and reports. Allied Group offers comprehensive compensation including healthcare, 401(k), disability, and paid time off to qualified