Sales Support & Order Coordination Specialist

Master Electronics; Redmond (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Employee Assistance Program (EAP)

Paid holidays

Volunteer Time Off (VTO)

AD&D Life Insurance

Job summary

Master Electronics in Redmond, WA is seeking a Sales Support Specialist to be the hub between Sales and Product teams, ensuring customers stay happy and orders move smoothly. You’ll build relationships, manage data, and coordinate with suppliers to secure on-time deliveries.

You will maintain accurate records, monitor forecasts, and provide timely updates to customers and internal partners to keep order processes moving efficiently.

Qualifications

• Strong written and verbal communication skills.
• Organizational skills and responsiveness in time-sensitive situations.
• Collaborative mindset across teams and leadership levels.
• Effective time management and follow-through.

Responsibilities

• Build strong customer relationships by responding to questions, resolving concerns, and providing timely, professional support
• Collaborate with Sales, Product Management, suppliers, and manufacturing partners to advocate for customer needs and support successful order outcomes
• Maintain accurate sales, order, purchasing, vendor, and customer data to keep internal systems and business processes running smoothly
• Monitor customer forecasts and order activity to identify when purchase orders should be released, rescheduled, expedited, or canceled
• Use attention to detail and sound judgment to help balance customer expectations, inventory availability, and operational needs
• Track and manage Master Electronics-owned inventory at customer locations to ensure products are accurately accounted for and available when needed
• Communicate order updates, risks, and next steps clearly so customers and internal partners can make informed decisions
• Take ownership of follow-up and problem-solving to help keep orders moving and deliver a reliable customer experience

Skills

Communication

Organization

Time management

Team collaboration

Job description

Master Electronics in Redmond, WA is seeking a Sales Support Specialist to be the hub between Sales and Product teams, ensuring customers stay happy and orders move smoothly. You’ll build relationships, manage data, and coordinate with suppliers to secure on-time deliveries.

You will maintain accurate records, monitor forecasts, and provide timely updates to customers and internal partners to keep order processes moving efficiently.