Sales Support & Operations Specialist

Socket.dev; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Socket.dev in Raleigh, NC seeks an organized Inside Sales Support to assist the sales team with daily operations and to improve customer experience. You will help manage documents, prepare submittals and quotes, and coordinate office services.

Responsibilities include order entry, maintaining contact records, and working with factories to obtain information like ship dates and stock levels. Strong communication and basic IT skills are required.

Qualifications

• Verbal and written communication skills are essential.
• Basic computer skills (MS Office, email, internet) required.
• Time management is important to handle multiple tasks.

Responsibilities

• Assist outside sales in day-to-day operations.
• Coordinate office maintenance and supplies.
• Enter project information and manage document storage.
• Prepare submittals, IOMs and warranty certificates for projects.
• Issue quick quotes and follow up on quotes in CE.
• Handle order entry and maintain customer contacts.

Skills

Verbal Communication

Written Communication

Time Management

Basic Computer Skills

Education

High School Diploma or GED

Job description

Socket.dev in Raleigh, NC seeks an organized Inside Sales Support to assist the sales team with daily operations and to improve customer experience. You will help manage documents, prepare submittals and quotes, and coordinate office services.

Responsibilities include order entry, maintaining contact records, and working with factories to obtain information like ship dates and stock levels. Strong communication and basic IT skills are required.