Showroom Coordinator & Client Experience Specialist

Socket.dev; Mount Airy (NC); On-site; USD 18,000 - 28,000; Full time

Job summary

Socket.dev is seeking a reliable clerical/administrative assistant in Winston-Salem, NC to support daily operations in the showroom and with client communications. You will learn our products, assist in project estimates, and help coordinate activities across teams.

The role includes data entry, updating client materials, ensuring satisfaction, and educating customers on product benefits. Occasional travel to Mount Airy and Roanoke, VA may be required.

Qualifications

• High school diploma or GED, or 6–12 months related experience.
• Basic math and data entry abilities.
• Ability to read and comprehend simple instructions.

Responsibilities

• Develop robust knowledge of all products and services.
• Data Entry
• Work with clients in the showroom.
• Estimate projects.
• Gather job information details needed for operations to execute projects as specified.
• Assist Sales in project coordination.
• Update and maintain client marketing materials.
• Ensure customer satisfaction exceeds expectations.
• Educate customers on how products or services can benefit them.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned.

Skills

Data entry

Education

High school diploma or GED

Job description

Socket.dev is seeking a reliable clerical/administrative assistant in Winston-Salem, NC to support daily operations in the showroom and with client communications. You will learn our products, assist in project estimates, and help coordinate activities across teams.

The role includes data entry, updating client materials, ensuring satisfaction, and educating customers on product benefits. Occasional travel to Mount Airy and Roanoke, VA may be required.