B2B Sales Operations Coordinator

Socket.dev; Carlsbad (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

Socket.dev is seeking a Sales Coordinator to support Sales Management and the Specialty Field Sales team. You will develop tools, reports, and processes that enable efficient operations and a professional customer experience, reporting to the Inhouse Customer Service & Facilities Manager.

You will liaise with Customer Service, Product, Supply Chain, Marketing, and global B2B teams; responsibilities include updating the B2B platform for customer ordering, producing weekly reports, resolving

Qualifications

• 2-3 years of experience in Sales Support or related field.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Office (Excel, Outlook).
• Experience collaborating across departments and with external partners.

Responsibilities

• Update and support the B2B platform for customer ordering.
• Partner with sales managers to organize, maintain, and communicate sales information, tools, reports, and resources.
• Create and distribute weekly ATS, Closeout, and ETA reports to support planning and inventory management.
• Respond to inquiries related to inventory, order status, pricing, product information, and B2B functionality.
• Coordinate with the In-House Sales Manager on MAP calendar, pricing, and MAP software relations.
• Maintain SOPs and best-practice documentation for cross-team sales processes.
• Work with Accounting and Customer Service to ensure timely order processing and issue resolution.
• Keep sales documentation and shared files organized and up-to-date.

Skills

Organizational skills

Communication

Time management

Problem-solving

Attention to detail

Cross-functional collaboration

Tools

NetSuite

EDI

Elastic

Job description

Socket.dev is seeking a Sales Coordinator to support Sales Management and the Specialty Field Sales team. You will develop tools, reports, and processes that enable efficient operations and a professional customer experience, reporting to the Inhouse Customer Service & Facilities Manager.

You will liaise with Customer Service, Product, Supply Chain, Marketing, and global B2B teams; responsibilities include updating the B2B platform for customer ordering, producing weekly reports, resolving