Sales Support & Operations Coord.

AppleOne Employment Services; Charlotte (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay where required

Job summary

AppleOne Employment Services in Charlotte, NC seeks a Sales Support & Operations Coordinator to assist the sales team, organize customer activity, and improve processes. The role emphasizes preparing customer-facing materials, tracking follow-ups, and ensuring timely communications.

You will work with sales representatives and leadership in a growing environment, building reports, dashboards, and polished PowerPoint presentations for meetings and leadership reviews.

Qualifications

• 1 to 2 years of experience in sales support or a related role.
• Strong Excel or spreadsheet skills with data organization and presentation.
• Experience creating professional PowerPoint presentations and customer-facing materials.
• Excellent attention to detail, accuracy, organization, and follow-through.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Comfort working with sales data, reporting, and order information.
• Proactive mindset and ability to keep next steps moving.

Responsibilities

• Support the sales team by organizing customer activity and sales priorities.
• Prepare materials for customer calls and meetings, including summaries and agendas.
• Create and maintain sales reports, dashboards, trackers, and account summaries.
• Build and update polished PowerPoint presentations for meetings and leadership.
• Monitor customer orders and coordinate with internal teams to resolve issues.
• Track commitments and follow-up to ensure actions are completed.

Skills

Sales support

Excel

PowerPoint

Communication

Attention to detail

Multitasking

Data reporting

Tools

Excel

PowerPoint

Job description

Job Summary

We are seeking a Sales Support & Operations Coordinator for a direct hire opportunity in Charlotte, NC. This role is ideal for a highly organized, detail-oriented professional who enjoys supporting a sales team, improving processes, preparing customer‑facing materials, and keeping important follow‑up moving forward.

The Sales Support & Operations Coordinator will work closely with sales representatives and company leadership in a growing, entrepreneurial environment. This is a great opportunity for someone early in their career who wants exposure to sales operations, reporting, customer activity, order tracking, and leadership‑level communication.

This position offers the chance to be a key behind‑the‑scenes contributor who helps the sales organization operate with confidence and consistency. The team values initiative, accuracy, follow‑through, and a proactive approach. Candidates who enjoy positive teamwork, supportive leadership, and being trusted to keep priorities organized will find this role especially rewarding.

Key Responsibilities

• Support the sales team by organizing customer activity, meeting preparation, follow‑up items, account details, and sales priorities.
• Prepare materials for customer calls and meetings, including account summaries, sales history, order activity, product information, agendas, talking points, and follow‑up documents.
• Create and maintain sales reports, dashboards, trackers, spreadsheets, and account summaries to help leadership monitor trends, opportunities, and performance.
• Build and update polished PowerPoint presentations for customer meetings, internal reviews, business discussions, and leadership presentations.
• Monitor customer orders, maintain visibility into order status and timing, and coordinate with internal teams to help resolve questions or potential issues.
• Track commitments, action items, and customer follow‑up to ensure details are documented, communicated, and completed.

Compensation and Benefits

• Salary range: $45,000 to $55,000 per year.
• Direct hire opportunity.
• Schedule: Monday through Friday, 8:30 AM to 5:00 PM.
• Work arrangement: 100 percent onsite in Charlotte, NC.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Support sales representatives and leadership with customer meeting preparation, account organization, follow‑up tracking, and sales materials.
• Prepare sales reports, spreadsheets, dashboards, trackers, and presentations that make sales data clear and actionable.
• Monitor customer orders, order status, timing, changes, and potential issues while coordinating updates with internal teams.
• Maintain accurate customer, prospect, product, pricing, order, and sales support information.
• 1 to 2 years of experience in sales support, sales operations, account coordination, customer support, project coordination, or a similar role.
• Strong Excel or spreadsheet skills with the ability to organize, analyze, track, and present data clearly.
• Experience creating professional PowerPoint presentations and customer‑facing materials.
• Strong attention to detail, accuracy, organization, and follow‑through.
• Ability to manage multiple priorities, deadlines, customer requests, and moving pieces in a fast‑paced environment.
• Strong written and verbal communication skills.
• Comfort working with sales data, reporting, order information, and customer account details.
• Proactive mindset with the ability to anticipate needs, ask questions, and keep next steps moving.
• Ability to work effectively in a growing company where processes continue to evolve.

Preferred Qualifications

• Experience working with consumer products, manufacturing, distribution, retail, supplements, wellness products, or another regulated or product‑driven environment.
• Familiarity with sales operations processes, customer order tracking, product information management, or sales enablement support.
• Experience supporting a sales team or leadership group in a growing entrepreneurial company.

Equal Opportunity Employer / Disabled / Protected Veterans

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We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.