Sales Support Manager

Ul Solutions; Raleigh (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

UL Solutions in Raleigh, NC seeks a seasoned manager to coordinate department activities, oversee costs, staffing and methods, and ensure processes align with policy.

You will guide subordinates, set performance objectives, and ensure adherence to the UL Code of Conduct and security practices while addressing sales-related issues and customer needs.

Qualifications

• Manages coordination of department activities including costs, methods, and staffing.

Responsibilities

• Interacts with subordinate supervisors, customers, and peers to address sales process issues.
• Recommends policy changes and establishes procedures to increase productivity.
• Manages performance of direct reports with objective setting, coaching, feedback and policy adherence.

Job description

• Manages the coordination of activities of a section or department with responsibility for meeting financial commitments, including costs, methods, and staffing.
• Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers to address sales process issues and/or resolve customer needs.
• Recommends changes to policies and establishes procedures that increase productivity.
• Provides guidance to subordinates within the latitude of established company policies.
• Manages the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.