Sales Support Specialist

Church Mutual Insurance Company, S.I.; Merrill (WI); On-site; USD 35,000 - 47,000; Full time

Job summary

Church Mutual Insurance Company, S.I. in Merrill, Wisconsin is looking for an Office Assistant to support the Commercial Markets Group. You will assist with operations, respond to information requests, and manage database updates.

The ideal candidate should have experience in a general office setting, proficiency in Microsoft Word, Excel, and PowerPoint, and strong organizational skills. A high school diploma is required, while a two-year degree is preferred.

We value confidentiality and strong communication skills, with no supervisory responsibilities involved. Join us to contribute to our supportive team!

Qualifications

• Minimum of two years’ successful related general office experience.
• Full knowledge of Microsoft Suite (Excel, PowerPoint, and Word).
• Ability to work independently and in a team environment.

Responsibilities

• Assist sales management to maintain operations of the unit.
• Create letters and bulletin announcements for the Commercial Markets Group.
• Create and distribute reports as necessary.
• Maintain files and manuals for the department.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Interpersonal skills

Organizational skills

Communication skills

Analytical skills

Confidentiality

Education

High school diploma or equivalent

Two-year degree in administrative assistance

Job description

What You’ll Be Doing

Assist the Commercial Markets Group in maintaining the operations of the unit by prioritizing and disseminating information. Create letters and bulletin announcements, maintain unit files, and produce reports as needed. Serve as the sales point of contact for the customer database system.

On Any Given Day, You’ll

• Assist sales management to maintain operations of the unit, prioritizing volumes of information and responding to phone or email requests for information, some of a highly confidential nature.
• Create letters and bulletin announcements for the Commercial Markets Group.
• Create, maintain, and distribute reports, providing information to various departments as necessary.
• Maintain files and manuals for the department.
• Provide assistance in periodically updating information in the customer database system and stay current on system upgrades.
• Set up marketing leads in the customer database system.
• Order office supplies and furniture for the Commercial Markets Group as requested.
• Identify demographic coding and perform table maintenance.
• Calculate and submit payment of Affinity Management Fees.
• Assist in the administration of the company vehicle program.
• Issue certificates, loss runs, and premium reports for various Affinity Groups.

Here’s What We Expect

• Prior Experience: A minimum of two years’ successful related general office experience, including knowledge of Microsoft Word, Excel, and PowerPoint.
• Demonstrated ability to organize and prioritize work for a department or team and as an individual.
• Education: High school diploma or equivalent. A two‑year degree in administrative assistance is highly desirable.
• Necessary Knowledge and Abilities:
  • Excellent interpersonal skills, including the ability to work with a wide variety of individuals to meet their needs.
  • Ability to work independently and in a team environment.
  • Strong ability to effectively communicate both written and orally.
  • Solid decision‑making and analytical skills.
  • Ability to creatively develop new ideas.
  • Excellent organizational skills and the ability to multitask.
  • Full knowledge of Microsoft Suite (Excel, PowerPoint, and Word).
  • High ethical standards and confidentiality.
• Supervisory Responsibility: None.
• Interactions: Extensive interaction with field sales and management staff.
• Additional Explanatory Comments: Must maintain a high level of confidentiality.

Work Environment

Works both inside and outside in heat, cold, wet, humid, or dry/arid conditions.

Regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.

Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 25 pounds.

Regularly required to communicate, sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

Church Mutual is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.